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Customer Ratings & Reviews

Your price for this item is $649.00
The comparable value price is $699.00

Customer reviews

Rating 4.6 out of 5 stars with 877 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 877 reviews
  • Rated 5 out of 5 stars

    HP Good, W11 Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 7 months. Still works well despite W11. The W11 updates are horrendous. Seems like every #$&!=$ day there is another update. Buy a Mac maybe they don’t update as much. Or instal a decent OS like Solus Linux. Seriously W11 is that bad it ruins your experience with a decent pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and user friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP laptop. It fast, the tutorial set up was easy, especially importing all my files from my previous laptop in under one hour. I like the seaparate numbers on the right side of the key board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop ... the sound kind of sucks ... but I didn't buy it for the sound so I don't care that much ... otherwise seems to run well ... not a fan of all the pop ups, but I think that has to do with windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no complains. Had high expectations and were met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for work and love it! Not great with computers but this one is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Has what I need, enough space, and easy to use. I have my own real estate firm, and I do everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for streaming PS5 on OBS which was the goal. Loved the surprise that it’s also touchscreen, did not know that when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. The performance is great and it runs all my applications and games smoothly. Setup was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for games such as RoBlox. Organize photo friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop since March 2025. It has been exactly what I expected. No issues whatsoever. I have always been an HP girl. Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop, it is great for school work and working from home. It is 100% worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this new laptop. It is speedy fast. I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is awesome. I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only ever buy HP laptops, period. This laptop performs perfectly and has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and its service is great. Enjoying my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace two non touch screen laptops for my kids to use for school. Great laptops, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really recommend this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing for a normal use , it has the perfect performance to do everything as a school tasks and some video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good purchase bought another one for our daughter for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful, I never had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Purchased for a front desk laptop for my business. It's a great little upgrade. It launches quickly, which was my biggest need, and is able to switch between programs easily without lag at this point. I think this would be a great laptop for anyone needing a simple school/work computer. I purchased this laptop and one other of a different brand on the same day. The other laptop is actually getting returned for some technical glitches, but the HP is great and going strong! I'm really happy with my decision to buy this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use because of large keys and good arraignment. I like it better than my Dell units.

    I would recommend this to a friend
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