Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $668.00
The comparable value price is $869.00

Customer reviews

Rating 4.6 out of 5 stars with 873 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 873 reviews
  • Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this new laptop. It is speedy fast. I would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister in law since her laptop broke and got this for her since she only plays sims and it was perfect for her speed and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for streaming PS5 on OBS which was the goal. Loved the surprise that it’s also touchscreen, did not know that when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is wonderful, I never had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and like new. Well refurnished. Great working with no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy customer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert Great laptop !!! Got great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Laptops

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace two non touch screen laptops for my kids to use for school. Great laptops, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop, it is great for school work and working from home. It is 100% worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i went looking for a laptop i thought that i could get away with just purchasing a chromebook. But when i went into the store and was welcomeed by a knowledgeable associate and he was able to explain the difference and what i should be looking for in a laptop he really made the process easier.This laptop has all the functions i need its quick and the images look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really recommend this laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing for a normal use , it has the perfect performance to do everything as a school tasks and some video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen feature. Perfect tool for our online homeschooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use because of large keys and good arraignment. I like it better than my Dell units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is super cool. I loved this product. Super smooth interfacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Purchased for a front desk laptop for my business. It's a great little upgrade. It launches quickly, which was my biggest need, and is able to switch between programs easily without lag at this point. I think this would be a great laptop for anyone needing a simple school/work computer. I purchased this laptop and one other of a different brand on the same day. The other laptop is actually getting returned for some technical glitches, but the HP is great and going strong! I'm really happy with my decision to buy this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for its size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money HP laptop. My daughter loves it and it's ease of use and convenience to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest set up and usage. Very nice design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the HP. It is fast! however it dies quicker than i would like it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use not the best with technology and this laptop is so easy will be using for my business so it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for student! Buying a second one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for school. She loves it!! The flip feature is among her favorites. She loves being able to turn it to read text and it seems more like a book to her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Much faster than his old HP. Pretty easy data dump from old to new, just remember to restart computer after the initial backup!

    I would recommend this to a friend