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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $649.00
The comparable value price is $699.00

Customer reviews

Rating 4.6 out of 5 stars with 877 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 877 reviews
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Classy looking. Easy to use. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good. I loved to work on it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience - Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on your site and then came to look at the computer and compare to others. The Salesperson was very helpful and not pushy. Answered all of my questions and I left the store with a great computer AND I paid less that I thought . It was a great experience and would shop here again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Do not like that google chrome is not available. Battery life not long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for Copilot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the AI program Copilot wasn't automatically built in. Other than that, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a excellent deal with Best Buy… I loved it, more features in less price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop and speed. It's good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school and browsing. love the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast and has all the features I need and then some. Bought on sale so great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get up and running with the new features I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Works well with Adobe Creative Suite and I love that it’s touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit so far....It's worked since Christmas.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s sounds good , it met my expectations. good fast and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Laptop, Reasonable Price and Graphics, Fast Startup,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good Laptop. I like it. I’m looking for a 14”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True dedication to customes satisfaction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time getting my laptop setup and was so fustrated after aeveral attempts to tears the tech said that we needed to just set aside till the morning and she would call me back and we get it worked out. She is awesome and as promised called on time and got it up and running thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DK laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, very fast and easy to set up! Love my new HP laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. She loves that it is touch screen. I like to use it sometimes as well. Great price for product. Haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished setting this up, and I like the hardware. Touchscreen is quite responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price for entry level laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does the job for the price. Good for school work. Can’t review the longevity because only had it for a month. Touch screen is responsive.

    I would recommend this to a friend
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