Customer Ratings & Reviews

Nice computer for the price. Everything seems to work well, as expected.

It was perfect for price and quality. I gifted to one of my friends they loved the laptop and configurations

best and budget friendly students and people on budget should def get this

This sweet little laptop gets it done with style. Love the lightweight design paired with efficient processing power. The touch screen is a huge plus. Im spoiled!

Writing this review from our awesome HP laptop. If you like having a keyboard with numbers on the side, this is the perfect model. Love this PC!

A good laptop but not for extensive graphic work. Have been using for quite some time and did not give me hard time in booting as well.

Best buy , it's the best . It's just very much trusted ,gets the delivery on time and the best prices and customer service in the market. I always go with the best buy for any electronics

Love my new H/P laptop. Was very easy setting up and transferring my data from my old laptop.

I was looking to replace a 10+ year old Dell, and this HP fit the bill. I am very pleased with the product, and also highly praise the Best Buy staff!

Have had a HP previously but this was a wonderful upgrade. Am still getting use to the features - never had a touch screen before. More than likely will never utilize it to its fullest capacity.

Lightweight, fast, compact feel in a full size laptop

I bought this laptop for personal use and play games. Overall good experience. Camera quality can be better.

I like the computer I bought but am very confused as to the backup information from my old computer to the new one. I have a lot of docs in Word and none of them transferred over to the new computer so I still have to use the old one for many of my client info.

Product is good for personal learning purpose, good configuration with this price range

Ordered HP machine and Pro software upgrade online from the parking lot, went to grab a sub sandwich a couple blocks away, got notified my order was read before I returned to the parking lot, walked into Best Buy and walked ou within 5 minutes. Awesome Experience!

I am a Dell person but I switched after talking with friends. I like the HP. On and off switch is in the keyboard. So far all is well with Windows 11.

Not my first HP Laptop purchase. However, it is dependable, easy to use. Considering purchasing another for family member.

I worked with the Geek squad on my old computer that had died on me. It was determined not worth fixing. Told them what I needed out of a computer, and they fixed me up with my new one.

“Purchased a laptop from Best Buy. Fantastic price, fast delivery, and excellent customer service. Highly satisfied with the overall experience. Would definitely shop here again!”

It is okay. It is light and looks good. But it is slow and does not have enough slots for USB drives.