Customer Ratings & Reviews

Only rated 4 stars right now because I haven't used laptop a lot. I am confident it will be 5 stars just because it's an HP product, which I have used for years with no problems.

Love my new laptop, filled with great features that I need for my home office and starting a new project at home

Product is good for personal learning purpose, good configuration with this price range

very good laptop for everyday using. sound and graphics are very good for watching movies.

USB-C port on this HP laptop model doesn't work fully by design strangely, It does not support common devices such as a docking station for extended monitors, charging, etc. I bought one for home use and found out the problem months later and now am stuck with the product. HP simply would not provide a solution to it except a new purchase. HP gains almost nothing by doing that since hardware cost difference is so insignifcant these days, maybe, only wants to trap an unsupected customer. I bouhgt so many laptops past over 30 years of IT life and nenever saw a laptop cutting off basic features in this cheap way. Very disappointed!

I got wonderful advice and great help on buying my computer. Great info on understanding aps and set ups. Thank you Best Buy

I bought it as a birthday present for my sister and she loves it, touch screen is very helpful and a great buy.

In my opinion and personal experience HP are the best computers. I have purchased numerous HP products since the 1990’s

This laptop is good only for basic functionalities. I bought it for my dad who uses it for entertainment and a bit of MS office work.. nothing major he uses it.Hence it is not a bad deal for what it offers..

I am very satisfied with this laptop. It suits me well for the minimal computer needs that I use it for such as email, banking, shopping and reading the news, and limited use of MS office.

I am loving my new laptop! The only thing I love more is how easy it was to pick it up.

Perfect for the person who only needs to do the occasional letter, read the news, etc. we really like this computer

Excellent quality product, meeting all my expectations. My experience with the Best buy service team was great. I just have to thank

It is worth to buy it. Quality is good. Great for school work and professional stuff.

This was a random purchase as I thought my computer was dying. That ended up not being the case. This computer was just ok. Very very basic.

This purchase was great. The laptop was in good condition and the delivery was on time.

The best price and quality for a laptop boys enjoy its touch screen better than a tablet for kids to improve themselves

HP has been my choice for lap top and work and school related needs! Great quality, and specs for the price!

The laptop was not for me, was for my dad and he really like it, is perfect for work, I really recommend it

Good computer. Touch pad is a little sensitive sometimes. I haven't had any issue with it. I bought it on sale so good value for the price.