Customer Ratings & Reviews

You guys are stupider I didn’t get my item but you guys didn’t give my money back

Does not work with HP thunderbolt docking station. Will return

I am a senior citizen who has used a Win10 desktop computer since ca. 2012 for mainly investments, music notation, and emails. Last year (2024) both Win10 and my key music notation app announced end of support in 2025. The path for future reliable support for the music app required an upgrade to Win11. My desktop could not be upgraded to Win11, so a new computer was needed. As a user with no knowledge of current technology, I asked friends and others, including the Geek Squad, about what computer to buy. The advice favored replacing my desktop with a laptop, and using a docking station to keep access to my desktop peripheral equipment. For my apps, the Geeks suggested either an i5 or i7 processor. My key app needs 16 gigabytes of RAM, so this information narrowed my choices to brand and price. I picked an HP i7 model with 16G RAM, which was on sale at Best Buy for a very attractively discounted price. So far i am very pleased with the laptop and my decision to abandon my desktop computer. Also, upgrading to using Win11 has been easier than rumored.

Never buy from best buy they are scammers they use you

So far so good. It is a very good value for an Intel 7 chip. Maybe I can update the SSD later to higher GB. Otherwise, a very good laptop, no issues so far. For the price when it was on sale, cannot beat that. System is fast when booting up, do not notice lag when running multiple programs or apps or sites, and screen is crisp.

Returned computer to purchase a better laptop! No review

Was not aware that this is an S Mode Microsoft installed laptop. Would have never purchased it.

It's not working have lot of hardware technical issues, returned it

The can mouter had a malfunction and had to be returned. Bought another brand.

I absolutely love this computer including the fact that the screen is completely cracked and there is not one issue with the visuals on the screen and I have had it for a while. I would like to warn everyone that sometimes the BIOS updates can blow your fan, make sure that you do HP checks on your fans to make sure that both are running. I did not check fast enough in my warranty ran out and it turns out my second fan had stopped running during a bios update when it was working too hard for the computer to handle. Otherwise, amazing. I have it taped together with clear tape, because a screen is juet a screen, we care about the insides! Sadly, my it gets up to the high 100s without the secondary fan.

Perfect for my work needs. Nice size screen. Lightweight. Runs amazing!

Great laptop for everyday use. Screen is awesome, speed is amazing and recommend for home use. I have been using it the laptop for 5 days and very happy with the quality and ease of setup. I backed up my old Microsoft surface and everything transferred across seamlessly and quick. Great machine and great price

Excellent choice for a low price. Fast speed, crisp display. way beats my previous one

Very fast and easy to use. I've been a HP fan years.

Works good so far. Able to perform all the functions I need with the necessary speed.

I purchased this laptop to use for graduate school (online). It seemed a little slow initially but once I deleted the unnecessary pre-installed software it worked well. My only complaint is that it has a short battery life. I typically cannot make it through my 2.5 hour class on zoom without plugging it in.

Purchased for my significant other for using design space.

Solid laptop. There's a small amount of bloatware to uninstall, and a few startup programs to remove from the list, but Windows 11 is quite good. Don't forget to move the Start button to the left. Do you really need 16 GB of RAM? YES!

Great mid range laptop, upgradeable to 64g. Ram. Wifi card only goes up to 300mb but can be upgraded. Wish it had more usb ports and the usb c port doesn't output video so connecting 2 external monitors can only be done through the usb a with an adapter.

Bought this laptop a week ago. Love the features and the processor i7 13th Gen is a gym. I stepped up the memory to 32 Gbyte. Totally stoked!!!