Customer Ratings & Reviews

I am very satisfied with this laptop. Its fast and has the capacity i need for the work i do on computers..The display is crisp and easy on the eyes. Very reliable.

Purchased this laptop to replace a Samsung Chromebook that was 5 years old. This HP TouchScreen is a great value and I was able to accomplish my needs thoroughly. The Salesman was very helpful in recommending this device and explaining the features of this Laptop. The laptop was ordered and was promptly delivered to my doorstep. Thank You Best Buy

It’s really nice. Specially the screen, loved it. Also the processor runs seamlessly.

From being lightweight, large display and ample storage to the fast Core i7 / 16GB RAM my mother is now breezing through web pages that once took her far longer than they should have! The only thing missing is a backlit keyboard - and although it may not matter for her key use times, it would have been a nice addition.

bigger screen comfortable weight, faster processor,

I wasn't aware of the touch screen when I bought it, takes some getting use to for me. But not for my boy friend. works great, easy to use. Glad I bought it.

This laptop is great to use, affordable, and light weight. It does everything my desktop does and unlike my desktop it is portable. I actually bought this for my wife, and she loves it and does not desktops like I do. I am thinking that maybe I should get one for myself because it is portable.

I've never had a computer that so easy to use and super fast.

This is a nice lightweight laptop with a screen that is a little over 15 inches. The battery lasts more then two days. This is the Best Buy that I have had so far.

A Christmas present for my husband. He's very happy with this laptop. Works great and easy to navigate.

Great laptop, love it, easy to navigate and very sleek in style.

I love HP. The first HP I purchased lasted over ten years and was used all the time. They really do make a great product. Easy set-up, easy to use, and the staff at Best Buy Hamburg are always helpful.

I had received a new HP from my daughter and grandson in February, but it was a basic model, very slow and lacking features I wanted or needed. Because of some visual impairment, I have a lot of trouble seeing where my cursor is when using a mouse, so I really needed a touchscreen, which this affordable model has. It's also got a good size (15.6") screen, which is great, and decent graphics. The other feature I really needed was a separate numeric keyboard, which makes my life much easier with this model. Although I primarily use my laptop for financial recording, browsing, shopping, and email, I do use it a lot, and this model has everything I wanted or needed. The only negative to me is that battery life seems pretty short. Perhaps best of all, I got this during the back to school sale and saved $250 off the normal price!

I really love this laptop - such an improvement over previous one. The one complaint - and it's my fault for not noticing in details is no backlit keyboard (and I will certainly survive without it). Otherwise great size, weight, battery life, speed, storage

Great laptop, I don't use it for heavy-duty stuff, just school and entertainment. The only con is the battery life; I have to charge it every two or three hours, especially if I am watching a show. Also, the speakers are underneath the laptop, which I do not particularly enjoy. Otherwise, it functions quite fast and can handle multiple functions at once.

Sleek design. Large viewing screen. Easy set up. Love the touch screen.

I love the big screen on this laptop and that it is touch screen. The speed on this is for downloads is much faster than my old laptop.

To my surprise, this is a thin, sleek, and lightweight laptop. Core i7 processor helped me to handle multi-tasking without any lags. Sometimes fan noise is terrible while playing any games. Speaker has descent volume to fill the living room ambience. Keys are sturdy and good for long life usage. I definitely recommend this laptop as basic office usage and remote workers.

Excellent product. The design is superb, the laptop is very fast and it helps me a lot with my work.

I bought this laptop for my mom to use. She does browse the net but mostly plays match games. nothing major. So far, it performs great. Fast, and great screen. The battery is a major let down. maybe 2-3 hours between charges. It would be a 5 star if the battery was bigger.