Customer Ratings & Reviews

Very fast and reliable. Responsive and the screen looks good

Works great, very functional, weighs very little and is easy to use

Nice display, screen size, memory, ram. Has all the requirements I was looking for in a touch screen laptop and price was very reasonable

Quick setup and user friendly. lots of memory blazingly fast to boot up and run applications. Love it

Love this HP laptop. Runs great and is fast running. No problems at all.

My laptop does everything I need as advertised. It is very fast and I really like the display.

I am happy with the laptop it matches with what I actually nees:portability,speed,reliable battery life and enough storage

Computer is fast, well made and easy to operate. I like the charging cord much better than the C charger end charger.

Great computer. Works well. Fast. Love it. Thank you.

Computer is as expected; nice, fast, good display, works well. Worth the money.

This was a very good computer.Only problem I had, it didn't meet the specs of a game that I wanted to play that had high graphics.But other than that, it's an excellent computer.I would buy it if I wasn't trying to game on it

Our salesperson was very knowledgeable and helpful with the products, his name was Tommy. He was the reason we returned to best buys and that location to make our purchase. We appreciated the time and patience he provided! We were happy with our purchase but not happy with the setup of the computer, we had to go to another store to have that done. I think Best buys needs to relook at that process, if techs aren’t available to complete the setup for a customer then the sale shouldn’t occur or they should be willing to hold the item and not require the customer to do the work of returning to a store for the completion of setup! Now were having softwsre issues, so not sure if everything was done correctly? And you cant call the store direct, that’s ridiculous! 4 stars due to salesperson but best buys needs to improve on service after purchases!

This has been a good purchase. Holds battery charge well and is fast (no delays). The touchscreen is a great feature.

Overall, if you're looking for a laptop that offers excellent value for money, reliability, and performance, this one is definitely worth considering. I couldn't be happier with my purchase!

Like the computer, but thought it came with light up keyboard- did not. still fast and works well

I was DEVASTATED to lose my last computer!!! However, I NOW realize it was a blessing!!! My new HP is better than ANY computer I have EVER had!!! At 75 years old I feel I am FINALLY in the 21st century with technology!!! I cannot praise MY BEST BUY GUY enough either!

Love this laptop its so fast and light, got a great deal too. Will definelty be shopping here again for additional tech needs

I gifted this laptop to my mom now that she’s opened her own business, and what can I say she absolutely loves it! It’s incredibly easy to use, lightweight, and so convenient for everything she needs to do. She’s been using it for emails, client work, and organizing her documents with no trouble at all. I couldn’t be happier with this special purchase it feels amazing to give her something that actually makes her work easier and supports her dream.

I've had this for about a month & it's been good so far. It's sleek & does what i need it to do. Loads quickly & slim in design. Easy to install browsers & apps.

Great deal! Works well. Much faster than our old machine. Scored no sales tax here in FL because of back to school.