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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's overall performance, particularly its impressive processor speed, visuals, and portability. They also appreciate the responsive touchscreen, generous screen size, lightweight design, and good overall aesthetic. However, some customers express concerns regarding its battery life, which they find to be very low. Additionally, a few users noted issues with heat dissipation and limited connectivity options, especially concerning docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,118 reviews
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc for the price, lightweight but still large enough for everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far best laptop I’ve owned! only issue is battery life is not great but I don’t mind because I usually have it plugged in if I’m using it anyway!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Hp Laptop Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the screen is outstanding and touch screen is a bonus for ease of searching and scrolling. The number pad on the side makes excel work a breeze. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I use it for tuning my race car. Does exactly what I need and with fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente. Fast and light weight. Recommended to work or personal.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    My computer is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal,easy to work, easy to configurate,,the touchscreen,,speed, size ,color are so awsome is exactly i wanted

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good laptop with last years design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid laptop that does everything I need and without the delays my old one had when multiple windows are open in several software programs at once. The power supply is the old school power supply only and not a combination of power and data like the newest laptops. This means I can easily connect a monitor through the HDMI port, but can't really use a docking station system. The downsides of that are 1 external monitor, but not 2 and with only 1 powercord, I would always have to disconnect and reconnect the power cord under the desk each time. I happen to have the same powercord from an older HP laptop so I can keep one connected at my home desk, and use the other when working elsewhere so I get some of the same convenience of a docking station. I use the laptop and 1 remote screen rather than 2 external monitors, and I don't have as many USB ports but was a small tradeoff to save almost half the cost of a premium laptop plus docking station and still have the speed and capabilities I need for the science software I use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made for a laptop!!!! I am very happy with the speed and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it is fast and comfortable in hand light weight goes anywhere !!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 4 out of 5 stars

    What a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 15.6" Touch Screen Laptop is much more advance than my old one and I'm still discovering things about it. It has lots of storage space and helpful hints. The screen size is just right. It is very light weight. A great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great product for home and business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought three of these computers for our business and personal and we love them. They are the perfect size for in-store and to travel with. Very fast and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - easy to use a perfect for my needs both personal and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever used. Lightweight easy to use. I have arthritis and this is perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop is running like a charm. No problems downloading bookmarks from my old laptop and getting programs organized the way I want them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for home. Recently retired and needed an efficient/trusted home laptop. It's nothing fancy but exactly what I needed. Best Buy Geek Squad set it up with Windows 11 updates and security features.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast, lightweight and the touchscreen is a bonus. Only dislike is the storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    BillF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great. It has great speed. I would purchase it all over ifI had too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Reliable, fast, and great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves it. It is fast and reliable. A great value considering the price we paid!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my classwork! Easy to use, fast charging, and battery life is great! Would recommend it to anyone who needs a computer for daily work or school tasks on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very lightweight. It is very durable. I enjoy the touch feature. It is very user friendly.

    I would recommend this to a friend