Customer Ratings & Reviews

This laptop delivers strong performance for everyday tasks and light creative work. The display is clear, the keyboard feels comfortable, and the battery life lasts through a full workday. It runs smoothly with multiple apps open. Overall, it’s a reliable, well-built device that offers excellent value for the price today

Nice laptop, quick, nice features, lightweight....

Nice laptop. Enjoy taking it everywhere. Works smoothly.

This laptop is very fast, smooth, and easy to use. The Intel Core i7 processor and memory make it great for multitasking, and the 512GB SSD keeps everything running quickly. The touch screen is responsive, and the natural silver design looks clean and modern. It’s a great laptop for everyday work, school, and streaming.

This sleek 15.6" FHD touch laptop combines performance and convenience with a 13th Gen Intel Core i7 processor, 16GB DDR4 RAM, and 512GB SSD for fast, responsive multitasking. Windows 11 Home and built-in Microsoft Copilot bring smart productivity to your fingertips. Enjoy vibrant visuals via Intel Iris Xe Graphics and immersive audio from tuned stereo speakers. With HP Fast Charge and up to 7h 45m battery life, it’s ready to go when you are. Wi-Fi 6 and Bluetooth 5.3 ensure seamless connectivity, while privacy features like a camera shutter and mic mute keep you secure. Lightweight at 3.52 lbs and just 0.73" thin, it’s crafted with recycled materials and designed for comfort, clarity, and flow—whether you're working, creating, or gaming

This is the laptop I wanted for travel, but the salesperson helped a lot by telling me about 'blue box' items discounted because a customer returned the item, good as new, which Best Buy checked out and re-stocked for sale at a discount. Had it up and running within a day. Took a couple more days to add updates, apps and utilities I use with my other Windows 11 computers. Running great now -- even connected it to my Logitech keyboard and mouse by adding a sending unit to a USB-A port.

Very nice light weight and runs smoothly would recommend

fast laptop but 2 issues. When i placed the order the specs said backlit, but its not and have since changed that on the decription. But mainly im shocked at how little sound you get from this laptop and how quickly the battery dies. i keep it plugged in so not a big issue, but i regret not returning this for all these reasons. My 4th hp and this one disappoints

no issues. works as expected. easy to set up. have all the software which I need.

This model replaces the HP Pavilion workhorse that served me well for over ten years. So, it is familiar and still updated. The Best Buy staff member steered me away from similar but more expensive laptops to this one. He was honest, knowledgeable, and a good listener. I'm a very satisfied customer.

I purchased a new computer for my wife Gail, and she loves it. She is disabled and can't walk much, so she sits and plays games, goes on face book and talks with her friends. The people that work here are very nice and very helpful...I am always satisfied when I come there and make my purchases. Thank You so much. Giovanni Mascali

For 529$ we can’t expect much more. It covers all the basics for a decent laptop. Light weight with good display.

Bought it as a work computer and it is more than enough to work all the task I have through the day. It will run multiple programs at the same time with no issue! I feel that this computer has allowed me to speed up my work flow by double. I preform more test and help more people because of it. Worth the buy!

My old HP laptop had a hard disk drive failure, and rather than troubleshoot, I decided to treat myself to a new laptop. HP has been a reliable brand for me, so I stayed with them for this purchase. It's a great laptop, perfect size to take to coffee shops for writing sessions. Keyboard lights up, power button is integrated into the keyboard, which surprised me at first but I am used to it now. I don't need heavy processing power, so this laptop is perfect for creative writing, emails, videos, streaming, etc.

Works as it should. Easy set up. No issues so far. Fast enough and works well. Lightweight and nice design. Would recommend to others. Charges up quickly and handles all the personal and business applications as needed.

Got this computer for work and she is great. Everything works smoothly and apps open quickly. Only con I would say is battery life is not as long as I expected. (4/5 hours when connected to all my work programs) but I may just need to adjust settings. Overall she's a great laptop!

Finally decided to get rid of my desk top and was looking for some thing faster and bigger screen. So far it is working good for me.

Quick, simple to use, exceeds all of our expectations.

So, for years my husband has been buying refurbished PCs for me and they don't last long...I have a pile of them just sitting here. After the last one bit the dust he ordered another generic brand I've never heard of. I had enough and started doing my own research to find my new best friend. I found this one at Best Buy and bought it on the line and pick up was quick and easy. I must say, I love this PC! It's perfect and I have high hopes that it will last longer than all the others combined. Thank you Best Buy!

Excellent laptop. Powerful with good storage space