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Customer reviews

Rating 4.7 out of 5 stars with 2062 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,062 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    THANK YOU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with it, especially the Touch-Screen. My last laptop did not have it. That is the best way to go for me. I am always happy with Best Buy. They take good care of their customers and I am always a repeat customer! Thank you for your service and products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok for the price and display is touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    HP Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with my HP touch screen laptop. I like that it is lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 15.6" Full HD Touch-Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 1355U 2023 - 16GB Memory - 512GB SSD I purchased to replace an older Dell with a bad board. Set up was easy. The machine works well for what I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly initial setup. Light weight. Fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop for Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated laptop for my Mom. She loves how much lighter it is to her 4-5 year old model. Tricky to find the power button because its in the top row of keys. I was able to moved all her old account and files with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Don't hesitate--Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Touch screen has proven invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the laptop works The screeen provides a very clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Buy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily to operate this lap top. Bought my laptop at Bowling Green Best Buy; everyone was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for school work but I’m not a big fan of the battery life. Runs pretty well besides that

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP15.6 touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop to replace old Dell. screen display very good bold colors and clear viewing. have not used touch screen capabilities yet as I do not like finger prints on screen. I am very happy with this new set up

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good, reliable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, I use a similar one for work and I figure if our tech savvy IT guys trust HP, I can as well. I appreciate the full keyboard with the number pad as well as the touch screen. It works for my needs and I'm sure can do a whole lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works smoothly and is good for my office work. Purchased it during Black Friday and got an awesome price and deal at best buy. Highlight recommend. Value for money. e

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 15.6" laptop is a fine replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Natural Silver to replace a similar bit much older HP laptop which had slowed to a crawl. Especially with Windows 10 support ending, it was time to update to windows 11. Glad I did, as this machine runs like a new sport car.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect fit for our accounting agents! The processing speed is impressive and allows for multiple internet tabs to be open at the same time. I would recommend this computer for anyone who has to multitask at work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college student works great, great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have read alot of these reviews and alot of ppl do really look at a product on line and do their research. that being said if ppl would stop being lazy and go to the brick and mortar you would find exacly what your looking for or not also this computer does charge off the USB-C because i plugged my cord into it. Rant over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was good love it ,great for kids everyday work and good for adults everyday tasks

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop with touch screen. Very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC does everything I need it to. It runs great with no issues.

    I would recommend this to a friend