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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2119 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,118 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very good for a basic work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good. I just use it for work and personal tasks, not gaming at all. I do not need any sophisticated features and I was particularly interested in the ports that this model has, so my needs are very basic. It's fast, not intrusive and not heavy. Keyboard is soft, very comfortable and numeric pad was a must for me. It would have been great to have at least 1 Tera.. I didn't test the battery life yet....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working as expected and I am quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a very good performance, and the screen looks very good. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, high speed, excellent graphics, good for home or business use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was 10 years old and could not be updated to Windows 11. So that being said, the performance and apps to this new laptop are just amazing. I have nothing to compare it to but I have had a HP laptop and printer before and never had problems with them. I am totally pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HP computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaces an HP computer I bought at Best Buy when I retired in December 2014. This new one starts up in less than 10 seconds and is so much faster than my old one. So far it’s worked flawlessly. Battery recharge is very fast (about an hour). This has been an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Must But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very esthetically pleasing. The screen is really clear and it’s small enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop - everything runs flawlessly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - very fast, and has a sleek and modern design. Everything runs flawlessly. Picture quality is excellent, sound is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance of my new HP laptop. The speed and processing has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the speed and battery life as well as the image. Not heavy at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, nice display, good sized screen, good keys, easy to navigate, good color

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my nephews so they'd a proper computer for doing 3d printing, and more. The memory and hard-drive leave plenty of room for upgrades once it becomes necessary. The Intel Core i7 was the real selling point being it's about the only thing that can't be upgraded later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good . This laptop works well and I’m satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most recent of several HP laptops I have owned and this one is proving to be the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for everyone. Excellent for office, personal use and excellent for kids too

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy with my purchase its easy to use very lightweight ,love the color and how its easy to take everywhere i go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing Screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the screen size and display quality—it’s easily the standout feature and makes the overall experience enjoyable. Performance is solid, but I expected more from a 13th Gen Core i7 processor. Compared to some competitors, it feels a bit sluggish at times, which was a little disappointing given the specs. Overall, it’s a capable device, but the performance doesn’t quite match the premium feel of the display.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a student who has online classes. This computer has been excellent so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real fast. Priced right too. Great customer service on this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Runs like a champ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Light weight and runs like a champ. No concerns noted.

    I would recommend this to a friend