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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,836 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a MacPro to this HP, because my school required Windows 11. So far, it works great. And great price!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great confusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from my Intel 5. Much faster, quicker access. Still trying figure out apps to stay in home page. Picture transfers a lot different.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great computer only real problem is that the keyboard does not light up. I wish the sales person would have mentioned that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and perform well. I will recommend this product to students

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent piece , that you need in your hands. Is beautiful and elegance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Great price for the amount of product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great, good speed for my use of it. Would definitely recommend and have recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer in over 10 years. Many new features, which are probably beyond me, and much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value that doesn’t break the bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Purchased for tuning my car works great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    First HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels better than the Dell competition with the same feature's. Battery life doesn’t seem great but I’d carry my charger with me anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good one for regular usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the working laptop without much hassle It is simple and useful for regular purposes

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great work laptop! It's lightweight and easy to carry. The laptop has been user friendly and I was able to easily load all my apps. I would recommend it to anyone looking for an affordable, lightweight and comfortable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buena compra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, good price and good machine I recommend it and I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functions Slim and easy to use Does not disappoint with anything

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Review of my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop bought from best buy is exactly what the 'doctor' recommended. HP touchscreen laptop and i am enjoying it real good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smaller is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I down sized from a 17" screen. This is much lighter and easier to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my computer was easy with Best Buy. This computer suits my needs and works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Performance & Lower Price Point Option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop if you're looking for good performance and a lower price point. If you're looking for the "best of the best" I would probably make a different choice, but all in all, this has been a great choice if you need lower budget options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. It takes a little getting used to, but it's much easier on my neck. It's very fast, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my mom, it's been working really well. Allows her to web surf, stream videos, and have a bunch of tabs going at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP - 15.6" HD Touch-Scrn Laptop - Intel Core i7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is impressively fast and handles everything I throw at it. The touch screen works well — responsive without being overly sensitive. The processor easily keeps up with my massive Excel files and loads large datasets quickly without lag. It’s been such a reliable performer that I’m buying a second one for my assistant.

    I would recommend this to a friend
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