Customer Ratings & Reviews

It is the best overall workhorse of a laptop for general purposes, it has everything you need and nothing you don't. For this price point there simply isn't a better system available.

I am really pleased with the new HP laptop. It is so much faster than my old laptop. Also purchased a disk drive with it and was able to load some older software I needed. I didn't have any problems transitioning from the older laptop without any technical help (which is a miracle considering I'm almost 89!). I would highly recommend it to anyone.

Excellent laptop. Exceptionally fast and responsive. It has a touch screen and pad, but I prefer a mouse so I can't say much about that. No lag problems. Great screen resolution. Good storage. Very happy with the computer.

Was a gift for my nephew and he loves it! No regrets choosing this laptop.

I’ve been using this HP 15.6” Full HD Touch-Screen Laptop with an Intel Core i7, 16GB RAM, and 512GB SSD for a while now, and I’m very happy with my purchase. The laptop is incredibly fast and handles multitasking with no lag — perfect for work, browsing, and even light editing.

Easy to setup and works great.only complaint is the keys are hard to read in dim light, could have a little more contrast in keyboard letters.

For the price point, this computer has done a great job for my needs. I am not a gamer, so cannot speak to that, but for maintaining household files, photos, general research, using word, spreadsheets and power-point, and travel planning, my laptop has worked beautifully. Only downfall is there is a relatively short battery life before needs recharge.

I recently purchased an HP laptop from the Best Buy Warehouse in Norwalk, Connecticut, and had a great buying experience. The staff were very helpful and took the time to understand what I was looking for. They guided me toward options that matched both my needs and my planned budget. Although the in-store buying options are somewhat limited, the selection available on display was still enough for me to make a confident decision. In addition, the Best Buy website and mobile app were excellent resources—they provided clear details, comparisons, and availability information that made the process even easier. Overall, I’m very satisfied with the service and support I received. Great experience!

Had to replace my old GP Laptop. I went to the the Best Buy in Mesquite Texas. My old laptop had the I-3 and small amount of storage. I bought a new 15” HP with I-7 and a lot more storage. The Geek Squad was so helpful in getting the computer set up and getting my data transferred. The new laptop is so much faster and reliable.

I love the touch keys, how fast it functions, and capable of doing my mini projects on it.

I brought the laptop to replace my wife's older laptop. It is a lot easier to use and maintain than her older one. It loads very quickly and she has had no issues with internet connectivity. She is very pleased with this laptop and finds that it is a lot easier to use than her older one.

Works great fast no issues yet. Great display and battery last

Love this PC. Very easy to use. Performance is good and have no issues

The laptop size and weight are perfect for home use or for travelling with. The keyboard has a nice feel, and I highly recommend for anyone.

its so light and easy to carry. laptop working really good.

I like the touchscreen and long lasting battery. Good choice

I was in need of a new Laptop and Best Buy saved me, I was able to find what I was looking for and found it to be on sale Love love my new laptop

It’s been a while since I’ve owned a computer, but this one seems to be working out just fine and the price is right

The laptop works very good, and i would let anyone know that this is a good purchase. Best buy is a wonderful store.

I received as birthday present i.really like it easy to use and great product