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Customer Ratings & Reviews

Your price for this item is $684.00
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,439 reviews
  • Rated 5 out of 5 stars

    HP Laptop that is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer expert, but this was easy to set up. It is so much faster than my old one. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the laptop once I fully learn how to maneuver through the screens, then I can enjoy it more. the problem is owner issues, not the product. I love the crisp clear screen, I love that its touch screen and definitely love the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for simple use. Great visuals and overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP INTEL May 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer but still learning Windows 11. Best Buy really took the edge off my purchase with support. So many new ways of working remote with this HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP, bought for my relative and she is using and loving it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent purchase, the computer is very fast. I hope it continues working optimally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for personnel use. Loaded everything from my old HP to my new one with no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it much yet, but got it set up. It's smaller and sleeker than my last laptop which is nice. If you have exchange emails you will not be able to use the new outlook however, you can dial back to the old outlook and use that. But all in in all, a good purchse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does what is it supposed to, good speed good memory, nice big screen I just dont like the case to be plastic instead of metal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. Is everything I wanted in a laptop Thank you for a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire! :-)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as attempt to get her a laptop like mine, but this ended up being an upgrade for her AND within my price range. Now I need an upgrade! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does It All

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have purchased HP computers/laptops because they are reasonably priced & reliable. Important for a teacher & retired person with no patience left. Thanks for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I use this for my daily work and home use. It is great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CHOICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT LAPTO IS PERFECT FOR MY SON SCHOOL AND DAILY WORK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I need. Since retirement, I don't use the larger desktop and this portable access to the internet is very convenient and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is better than advertised. Perfect addition for my college classes, especially with the new AI support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my daughter starting her freshman year at college. It’s was on sale online and when we went to the store to purchase it it was even less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase honestly it’s an amazing laptop only problem i have is the battery life and the cooling. it gets hot quick and takes a minute to cool down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well for what I wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for work! I sometimes have to work remotely

    I would recommend this to a friend