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$638.99
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Customer reviews

Rating 4.7 out of 5 stars with 2062 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,062 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service. No issues to report. Works great and is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. No issues so far and its cute. I had a hard time getting my camera to connect because i am not tech savvy. The switch for the wifi is pretty much hidden and i could not find it. I googled so many times. But decided to ask my brother. The switch for the camera is at top of the computer but it’s BLACK so it blends in. Second the speaker is not as loud as i would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in IT and have had a lot of laptops over the years, although I've always had to extend to a larger Display when working for a few hours. This 15.6" HP display allows me to work comfortably for several hours using the laptop screen. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    Touch Screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast speed, I love the Touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great personal and professional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is working great. No major complaints. My only issue is with the start up screen. I have to press ctrl + alt + delete in order to get onto the laptop which is annoying. Been two months of having the laptop and has been doing this since week two. So far that is my only gripe. It has enough memory, storage, speed, and capabilities for a professional or student. It performs well thus far with any program that I have installed for work or home. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. The product works as described and the quality is excellent for the price. Shipping was fast and everything arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for my freshman in high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and explained things so I could understand the new features of the computer. I'm still getting used to the newer features of the computer but getting there. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast easy to use, color is great, touch screen makes it easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop, works really well for basic users, excel, word, power point and acrobat.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best of all worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has enough memory and power to do everything you need for a price you can afford. I use it for all my tasks whether big or small. The processor is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop!! It was a replacement for one I had for five years. Went to Best Buy... told them what I used it for and they had me hooked up in minutes. HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD - Natural Silver | "Can't go wrong!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to finally take my proctored exam without any issues. I like the fact that it is touch screen and has a lot of features that's embedded and the display is nice. The board has a nice feel and is real slick. I love the battery saver and the option to connect to the blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets all my expectations from work, recreation and straiming games. I recommend it 100 percent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is what I want for my needs. I will enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast, I had a 9 years old and we knew we needed a new one but didn’t know which one then an expert sales representative lead us to make a decision towards price and performance. Very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new laptop. It really outshines my old one. The salesman was very helpful after listening to my needs. The Geeks hrlped me transfer my files and get me set up.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My first laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is easy setup. Easy to operate. Quiet keypad. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I would recommend this laptop to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid machine. Does everything you need for home office work on a laptop.

    I would recommend this to a friend