Customer Ratings & Reviews

The laptop runs smoothly. It is a great laptop at the price point. You can multitask and enjoy content, gaming, and do office work at the same time. A great value and fast RAM.

I love the big screen on this laptop and that it is touch screen. The speed on this is for downloads is much faster than my old laptop.

GREAT AND POWERFUL LAPTOP DOES JUST WHAT I NEED IT TO DO...

Excellent laptop: fast, lightweight, and with great battery life. The screen looks sharp, the keyboard is comfortable, and the performance is perfect for work or study. Highly recommended.

great computer great computer will buy another one

Quick startups quick shutdowns works fine. Also has a quick response time.

This laptop is great. It is efficient, speedy, and meets all my needs. The resoulution is great as well.

Honestly it was a quick laptop in a pinch because my main one needed to be repaired. solid replacement laptop I would say good for the day to day and just as a general pc.

Great laptop for college students! It has great speed for what I use it for. I have played videos on it and it has done great.

Love this laptop with windows 11, twice as fast as my last hp laptop!Hp

I love the design and Touch screen and definitely recommend to buy this laptop for Personal or office work related

Fantastic service and a wonderful computer! I will give Best Buy the opportunity to sell me my next computer!

Bought it for my grandson, who started college this year he loves it so far !!!

Saw this Member deal and had to have it! Great specs for everyday computing and some light gaming. Great display for movie watching although it will reflect glare.

I have been using an HP laptop for years, and had no complaints. So after about 8 years of daily use it finally died. I wanted an HP replacement since it was reliable and fits my needs.

This touchscreen laptop is working well. It works for me to check emails, surf the web, and generate documents and PowerPoint presentations.

Wished I would’ve know there was only 2 usb ports an no card slot They should have pointed that out for Me

I do not regret buying my laptop from Best Buy. It is value for money and very effective. I would 100% recommend it to a friend to buy it from Best Buy.

Purchased for my wife, she retired recently and was use to HP laptops. She loves it. It works great for what she wants it to do. Would definitely recommend.

After 3 years of using a "Cheap" laptop that literally broke apart, this HP laptop just has a much better feel and graphics. I use it daily, since retirement, for social media and paying bills at home and while traveling. The only negative, in my opinion, is the keyboard letters are a bit too light for us "hunt & peck" users. It is my hope that buying more RAM and storage, that this will be a long-lasting investment.