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Customer Ratings & Reviews

$638.99
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Customer reviews

Rating 4.7 out of 5 stars with 2121 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance & build quality is good, camera quality is ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent display and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop, excellent display and performance and good battery life. Absolutely worth the money and I am satisfied. I would recommend it to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Great price for the amount of product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great, good speed for my use of it. Would definitely recommend and have recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter as she needed a laptop for school. It has plenty of storage and speed for what she needs for all of her classes. Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PM Usage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our Project Management team. They love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a old model of the same. This one its 1000 times faster and stable. For all my school work!!!! I purchased on black Friday and the price was amazing!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 15.6" laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop size and weight are perfect for home use or for travelling with. The keyboard has a nice feel, and I highly recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was good love it ,great for kids everyday work and good for adults everyday tasks

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Computer that gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fully functional but does get really hot so not recommended for being primarily on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp missed it on this computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works well but is built cheaply. No backlight on the keyboard is definitely missed and it just feels cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast, I had a 9 years old and we knew we needed a new one but didn’t know which one then an expert sales representative lead us to make a decision towards price and performance. Very happy with this decision.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast, does have a learning curve with Windows 11, PC is light, buttons soft.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computor for the price. Very fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. The product works as described and the quality is excellent for the price. Shipping was fast and everything arrived in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Don't hesitate--Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Touch screen has proven invaluable.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer but this computer is lightweight and works fast. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Toddm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I’ve owned a computer, but this one seems to be working out just fine and the price is right

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very good, and i would let anyone know that this is a good purchase. Best buy is a wonderful store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with Product and Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase two laptops for Christmas and was having a terrible time getting in on sales. I found this i7 laptop with everything I needed. And it was still on sale. I am very pleased with this laptop. I have had many good years with various HP laptops and I hope this will give me more. I was a bit afraid of W-11 but this hasn't been a problem for me so far. I also appreciate how easy it was to pick up at the store. I had a doctor's appointment in near the Best Buy store (40 miles away from my home) and it was a quick, efficient process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denver Best Buy good - Chico, CA Best Buy, not so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at the Best Buy in Denver, Colorado where I bought this TV was wonderful primarily because they had middle-aged employess. This contrasts to the Best Buy in Chico, CA where I live which employes mostly college students who could care less. GenZ people are crap...and they know it and act accordingly.

    I would recommend this to a friend