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Customer Ratings & Reviews

$638.99
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The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,995 reviews
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it is very light weight.. fast process..

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, good RAM, good Rom and touch all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop for business and home I’m really happy

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer for school and work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for doing school work, watching YouTube, and Microsoft applications. The processor makes the computer very responsive and it has plenty of memory for storing my photos and school assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Un tour chez Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau design écran tactile batterie autonome connections fluide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop; it is of great use to me day in and day out in my work. I highly recommend it—it is small, very practical, and very easy to carry everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on the laptop. I hooked up a wifi mouse. Took a few times to get the internal mouse to stop moving the pointer and closing menu windows. Works great now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, good product. I recommend it 100%. I buy all my important equipment at Best Buy to guarantee quality and durability!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer! I needed one for college and this computer is absolutely amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but no back lit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My HP Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful features, brilliant design and convenient price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, it is fast, great battery life, clear display. Loving my new laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school work and it works perfectly. Overall just a good laptop to own in general

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I was doing a lot of research to find the perfect laptop for my personal use. I was looking for a smaller size because I didn’t want a heavy Bulky laptop, but the smaller laptop don’t come with a lot of memory. I decided on this one and it’s perfect. It’s not heavy, the battery last a long time. Overall best purchase I made.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    I never change my trusted salesman.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, excellent quality, battery lasts a lot, its touch screen is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best computer. Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance. Can handle heavy work. Made out of a good material that prevents it from from overheating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I recommend it, it met my expectations.

    I would recommend this to a friend
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