Customer Ratings & Reviews

Very satisfied with the setup and the speed to come on-line.

I saw this item online and thought it was a great buy for a laptop with a touch screen and a backlit keyboard! Except when I got it home I was very disappointed to find out it did not have a backlit keyboard after all! But the specs online definitely said it did!...very deceiving...fix specs on the website!

Very satisfied with my purchase. Does everything I need it to do.

This is wonderful laptops. I have all my employees using this model and its amazing

nice device to work or to have fun! I`m really satisfied!

very sleek & efficient performance. extremely comfortable.

Well advanced without being too much. So glad I went with is one. And price point is perfect would recommend 10/10 times

I love this HP touch screen laptop! The keyboard is bigger & easier than my last one. Thank you Geek Squad for helping me set up.

Very happy with this productwouldhighlyrecommendeaseofuse

Awesome and fast...easy set up ..cannot believe how much computer I got for such a low price....highly recommend

Great , it was a great deal, did not use for a long time yet but happy for now

Great deal for the price, very nice Laptop PC. Very happy with the performance.

Great service. ...................................

We are happy with the purchase. It works perfectly.

I haven't used it that much yet but so far it is excellent for what I needed.

So far, I love my new HP laptop. Easy to setup and it is so lightweight. Plenty od HD storage space for all my needs!

I purchased this on sale and was able to get an amazing deal. Works perfectly.

Laptop works great and no issues. Only wish it had a cd drive as my old one did but other than that it is great.

Loving this HP laptop so far. It’s got some AI enhanced features that are quite handy. I have a copilot subscription, which makes it even better. My only issue is that the battery life isn't as long as I would like.

I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.