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$638.99
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Customer reviews

Rating 4.7 out of 5 stars with 2063 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,063 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office laptop with easy use, good memory and high quality monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen. It takes a little getting used to, but it's much easier on my neck. It's very fast, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smaller is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I down sized from a 17" screen. This is much lighter and easier to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great computer only real problem is that the keyboard does not light up. I wish the sales person would have mentioned that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast setup, has all the power and memory I need for what I use it for. I'm not a gamer just need internet, email and social media. Overall just what I needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product is great, geek squad, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for my needs and I love the support that comes with the product. Next time I'll use HP services to setup and move from old laptop. Much easier and cheaper that geek squad (which did not meet my expectations).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Fast processor. Excellent display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and fast...easy set up ..cannot believe how much computer I got for such a low price....highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Item came in time . Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality I have used & perfect for my studies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for home. Recently retired and needed an efficient/trusted home laptop. It's nothing fancy but exactly what I needed. Best Buy Geek Squad set it up with Windows 11 updates and security features.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 hours of straight use the battery only had 1/3 of charge left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent piece , that you need in your hands. Is beautiful and elegance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buena compra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, good price and good machine I recommend it and I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my computer was easy with Best Buy. This computer suits my needs and works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good computer, nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Light some teacher can carry it around. Has hdmi so i don't have to has any other part to connect to system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for daily use, heavy games, video editing best for you-tubers and e commerce professionals.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    A feature I liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the split screen option. My biggest worry with switching from IPad Air to laptop was this. The charger gets warm pretty quick when using the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a true upgrade in speed, memory and storage as well as windows 11 vs my previous laptop's windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP Laptop. Fast easy to use. Lightweight

    I would recommend this to a friend