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Customer Ratings & Reviews

$638.99
Save $150.01
The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2121 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,121 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The startup was straightforward, and once I logged into my MS account it was running smoothly, and installing few applications also was quick! Browser is fast (Edge), and Google Chrome runs nicely well. I am happy with the display colors and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Valid for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Color. Good performance valid for the amount we paid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the money. It will do the job that is required. Hopefully no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Already Recommended to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New HP with Win 11 is perfect for my needs. It's fast and set up was easy. The shipment came quickly and was well packaged. It's a bit smaller than my last HP but I have a larger monitor with HDMI so the 15" is fine rather than a 17".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old lap top was getting slower and slower . Geek squad cleaned up all old unnecessary entrees and the new one is doing great. THANK YOU !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Laptop is such a steal deal❤️

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me‼️ very fast, lots of memory, easy to use and all for such a low price…it’s a steal‼️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box. Easy setup instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop 16 GO RAM window11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent laptop Better laptop in National statistical institute of Mali Very good

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Great screen views. Clear. Quickly switches between programs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. New one, safe and clean. Box in a good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's All Good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice computer at a very fair price. Thanks Best Buy!! Dennis k6krv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First buying at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is my first time buying at Best Buy. My wife and I were very grateful for the excellent service received. Since the cozy welcome, the good vibes, and wonderful attention, everything was awesome and I could really say that since the first assistance to the last person who attended me, they were all super knowledgeable and professional. I strongly recommend feeling like home at the Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get all the features that you get with a more expensive laptop at a very affordable price. The laptop boots fast and runs fast. Great deal for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Display !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in IT and have had a lot of laptops over the years, although I've always had to extend to a larger Display when working for a few hours. This 15.6" HP display allows me to work comfortably for several hours using the laptop screen. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for grandma!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for age 80+ and she likes the portability over the old desktop model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life. Fast processor. Excellent display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Other than display and trackpad, serves purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got decent horse power. Bought this for my kid in grad school as they needed a windows laptop for some app. I had also bought a different model last year for my own educational need. Problem with HP is that their displays and trackpad suck. The display is so dull that your eyes get stained. For normal use I connect to an external monitor. But, for proctored exams, where you are not allowed to use an external monitor, it’s a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a computer that exceeds what I thought it would have was a super purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Naveen Reddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with great efficiency, screen response is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15 in laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for my needs and didn’t break the bank.

    I would recommend this to a friend