Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$638.99
Save $161
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2063 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,063 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, I look forward to the next 2 years of school with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good functional laptop; Fast and easy to set up. Very good graphics. Excellent value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a fast machine with Windows 11. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I expected. Display us great. Ergonomic keyboard and c easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very happy with my product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed is fast. It was very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very satisfied with purchase & the reps knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great computer and will get a lot of use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looks good, performance and battery life. Best for price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP 15.6" 512GB 16GM Memory Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Seems great so far for our needs! The battery life is not as long as expected, tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer so far.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using this computer a few weeks but I had it set up at Best Buy and that went smoothly. Everything seems to be working well. If I do not have problems with anything I would change my rating to 5 Star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee was very knowledgeable when there to buy a certain computer came out with what I actually needed. The computer has been doing what I needed to do. I did a great purchase. I’m very happy for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has a great design , easy to work with and the touch-screen feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks great. I have usdd it a few hours and it has worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop for the price! I only wish it had 1 Terabyte instead of the 512 which is small nowadays. But we can always use external hard drives so it's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP intel 7 15.6"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly for a good price. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter's first year of college and she loves it. I've had the similar laptop for 4 years. I love HP. Also got mine from Best Buy in 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed and ease of the computer. Also, I like the clarity of the screen when I watch movies on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was super helpful in helping me find the right laptop for my business needs. Didn’t just try to tell me the most expensive one, taught me about computers and what is important to have to match your needs. A laptop has been amazing and easily fulfilled all my needs to run my business.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    worth the look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the laptop great screen lots of space on the HD and for the money well worth it 549 at the time

    I would recommend this to a friend