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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,994 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth life with smooth laptop from books run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a best experience using this laptop owned by books run.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast computer, super complete with touch screen, I am satisfied, I recommend it, Great for work and school, battery lasts well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new laptop and has really been enjoying all the features and technology. The only thing she wishes it had were lighted keys but not a big deal. She loves using the AI tool, Copilot, too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Useful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good; it suits my work and study needs. It is fast and the right size; the only downside is that its battery doesn't last long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy for SAVING MY COLLEGE SEMESTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college computer was stolen. Thank you. Best, Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does NOT have a backlit keyboard :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description says keyboard is backlit however it is not. To have a backlit keyboard was a deciding factor between this laptop and another. Very disappointed once we got it home for my son’s online high school.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP intel core i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The touchscreen makes my work so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, perfect compute, go for home work good for school

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop bought for daughter for college touch screen adds a nice touch to it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid business machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP computer is a perfect option for me as a Realtor. Most of my work is web based and this machine performs well in this work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the second time that I bought and its really godd!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop purchase Savannah ga

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect runs smooth fast and just what I needed ! Salesman very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, I recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Best Buy store and the workers, since they helped me choose a laptop for the type of work I do, and I am very grateful for the store and its workers, in addition to the fact that they speak Spanish, since I only speak Spanish and use a translator.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop hp is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i like touchscreen and 16gb ram and size also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget friendly….Great computer and works perfectly for what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for years and have not have any major issue with it. It has been a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on it, i got it the same day my daughter needed it and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice reliable HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, powerful and efficient laptop. Good display and touch screen capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop was way to slow couldn't open more than 1 tab at a time. i really needed this. 1 thing I don't like is , after I press the on button ,it seems like it takes too long to open up the screen to log in. It's been like that since I got it. After, I sign in it's fine. Just waiting for it to load the sign in page takes some time. Other than that i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atención súper buena Reseñas identificas En perfectas condiciones

    I would recommend this to a friend
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