Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$638.99
Save $161
The comparable value is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 2063 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase this far. This laptop is satisfying my needs for business, which is why I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Nice computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it much yet, but got it set up. It's smaller and sleeker than my last laptop which is nice. If you have exchange emails you will not be able to use the new outlook however, you can dial back to the old outlook and use that. But all in in all, a good purchse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best product best price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable computer with all tools For students

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Balanced and budget friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance and a better battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and sound, it was a perfect gift for my boy.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Happy computing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised my daughter is very happy with the laptop and especially the touchscreen. Easy to setup and get right to work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP touch screen review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That laptop i purchased is excellent however i only give it 4 stars because its batery life is not as long as i would like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues running anything i needed on this i can play certain games i want and still do other stuff without it getting too hot and run smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lotop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to me excellent purchase it Help me do a lot of jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer meets my use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is providing expected service. Having Best Buy support provides protection from any issues resulting from Windows issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new laptop. Its easy to use and I like the looks of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments at this time. The laptop replaced my Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice HP, very capable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. Was on sale for $500. Computer is fast and does exactly what I need. I’m not a gamer and I rarely stream anything on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop, it does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Hungry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop with great speed but understanding the workings of Microsoft’s operating platform is hard for me to maneuver

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boomer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Just wish HP had more laptops with back-lit keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy with my purchase its easy to use very lightweight ,love the color and how its easy to take everywhere i go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP is a winner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted with my purchase. It's a cast improvement over my last HP, which still works. But this is so much better.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, love it, the only drawback is the battery charge doesn’t last long. Otherwise if thing else is excellent

    I would recommend this to a friend