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Customer Ratings & Reviews

Your price for this item is $684.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1556 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,556 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop 5***** has everything on that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO backlit screen as advertised...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well BUT there is NO Backlit screen as advertised ! Makes me wonder if your other items are advertised properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife's Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibought this computer for my wife in an emergency situation and over all it pretty good.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase excellent product I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lovely laptop, performs well to my satisfaction as displayed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed for a great price. Was ready quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for what I need. Still setting it up so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, told others about best buy at Best Buy Harahan, LA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Powerful with good storage space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Touch screen is nice but the mousepad is a little wonky. Got a zoom workplace for a remote job and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Windows 11 seems to be like Windows 10 but with a little upgrade to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price! Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so loving my new laptop. It's everything I could've asked for and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop easy to use and easy first time set up to get started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is working well for me, no problems, like keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop for school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this laptop runs very well and is very efficient for what I need it for which is school. it holds up well going from class to class and the battery lasts me through all of my class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for me.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use at home. Email, apps, many different things. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop from Staples

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the experience- clear 17' screen, easy navigation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Excellent product 2. Perfect size 3. Very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box laptop. I have purchased open boxes from Best Buy before and have never been disappointed.

    I would recommend this to a friend