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Customer Ratings & Reviews

$638.99
Save $150.01
The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2130 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the product's strong overall performance, fast processor speed, and excellent portability, often highlighting the responsive touchscreen. Many users are also impressed with its screen size, lightweight design, and overall aesthetic. However, a significant concern for customers is the short battery life, with some also noting issues with heat dissipation and limited connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,130 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD CHOICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT LAPTO IS PERFECT FOR MY SON SCHOOL AND DAILY WORK

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed. Fast reliable and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lap top. And at a great price! Will be excellent for the kids college.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 15.6" full hd touch screen laptop intel corei7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good................................................

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Super cool deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great deal price with great features processor with 16gb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service the laptop was looking for my job also helped me repairing other laptop thanks the cuatomer service manager VIDA

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick startups quick shutdowns works fine. Also has a quick response time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal with exceptional customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal! The best part was the customer service was exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    John's review of the HP PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the personal computer works as I expected. It is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Very Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well for what I wanted it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nancy D.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop.. i would highly recommend and recieved wonderful customer service from the Geek squad staff!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop. Good relation between price quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Hp laptop with intel 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop with windows 11, twice as fast as my last hp laptop!Hp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 15.6" Full HD Touch Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning what this laptop has to offer. It's been fun and easy with all the help provided within the laptop itself. Still feel it was the right decision for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very happy with the features and easy set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would continue to buy HP from Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fourth HP laptop. All have been good. Best Buy team easy to work with and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has been my Best buy at Best Buy :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy for the price, I would recommend every body to buy this especially for all age groups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Value purchase. Having an open box option has always been a good experience thru BB for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 15.6" Touch Screen Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has a lightweight keyboard which enables me to type faster. Unfortunately, I did not notice when I purchased it that there is no place to plug in an ethernet cable. If I had known that I would not have purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great good price for this product it works well and very fast

    I would recommend this to a friend