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Customer Ratings & Reviews

Your price for this item is $684.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1558 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,558 reviews
  • Rated 5 out of 5 stars

    key is everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, when it comes down to personal preference. It wasn't for me 100 percent. I enjoy the back lit keys. I also prefer a certain type of key style. Otherwise, this computer run fantastic. Graphics are wonderful, with fast start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I just think that you should have employees trained to be able to assist customers that are not tech savvy. The person was good, but he had to keep asking other employees for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, I love how fast it downloads apps, I recommend item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with both product and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with both product and price. I also chose the financing program and am happy with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally, a good product would buy again and I'd recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a freat price. Would recommend for anyone not looking to spend too much money but who still wants thier money to work for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great deals! I recommend it. Visit any Best By store and you'll be amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop - Issaquah WA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Best Buy staff was very helpful in choosing between different options. The best choice was made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase received as expected. Delivery came at an excellent time. Product Purchase is in excellent condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this laptop for my daughter at college and it seems to be working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great both for playing and working and the best is the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! I can use the keyboard, a mouse or touch screen. The customer service at the time I was shopping for a new laptop was great. She was very knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for and was on sale for a good price. It is very similar to the one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer, very fast. Love it will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP a winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop-clean, easy transition from Dell-very pleased-Geek Squad,esp. Jeffery, made everything possible-highly recommend whole team at Riverhead store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medical Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my laptop helps a lot with work and schooling helps a lot. Perfect size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard as advertised, what a drag. Probably better return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the newness I do wish it folded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it for that service. I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and great product. I am very satisfied with my purchase

    I would recommend this to a friend