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$638.99
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Customer reviews

Rating 4.7 out of 5 stars with 2064 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,063 reviews
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pc. Friendly keypad. Fast connections and

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LAPTOP IS OF VERY GOOD QUALITY AND EXCELLENT SIZE, THE SCREEN LOOKS VERY GOOD AND THE KEYBOARD IS VERY COMFORTABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. My old laptop was Windows 10 with no more updates.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast. Great quality. Nice screen picture. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My product help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product and customer service, the associate helped me in my computing needs and were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop delight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T went with the recommendation of your computer person and could not be happier with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system and Easy set-up fpor the price. Working well so far. Battery longevity should be much better for this product. Come on HP!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything nice excellent service thank you everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased so haven't had time to use my computer. At least it is much faster than my old one and will know more in about a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, screen clarity, great price, ideal size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP in the past, and this was just as expected. Always a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features and the Best Buy support was very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Good Device, need to think of Battey not expected as per the duration mentioned in the specification.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ease and quick processing of my order. Seamless, not one problem

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer! Touchscreen with nice storage at a good price. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EMT651

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well pleased I like it it replaced one that i had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Sounds excellent! It’s very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good picture settings good keyboard is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My everyday laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most expensive laptop in the HP lineup, but perfect for everyday use for emails and financial matters. My last laptop was a much higher priced edition that I used while attending school for a bachelor’s program and was just what I needed for writing papers. Unfortunately after 12 years it decided to die on me, forcing me to purchase a new computer. This new laptop does the same thing for much less money, albeit it’s not nearly as attractive as my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Pick-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item picked up next day in store. Process was less than 10 minutes. Staff was friendly and courteous. Item was intact in original packaging and not damaged in any way. 5 out of 5 stars

    I would recommend this to a friend