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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,916 reviews
  • Rated 4 out of 5 stars

    value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one complaint - A bit difficult to remove the pre-installed ms office and new outlook so I could install the old outlook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far my kids love it. Got it for ine of my children for Christmas. They love it. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use and easy to install. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer, does what I need for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faded Keys already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except the keys are fading already and I can't see some of the letters - have only had it 45 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huggie’s HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast, well made and easy to operate. I like the charging cord much better than the C charger end charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school, I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman was very knowledgeable and helpful. there was a reasonable sale on the computer and it seems to work ok

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great work touchscreen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop thus far, its only been a month but is working great! Love the upgrade to a touchsreen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and transfer data to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for affordable price. Great for office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the same computer that I purchased at a Best Buy in Burlington, NC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works alright. Not the fastest, but I can get things done with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s very lightweight and great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. I have been buying HP laptops for more than 20 years. I am never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it except for the tight hold Microsoft had on it. But I managed to make adjustments that allow me to use software not from Microsoft, even replaced Bing with Chrome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great home laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast operating system, uses Window 11 operating system. Easy to setup and operate, and a pleasure to use. In fact, I liked it so much, I bought a second computer for my wife to use. She likes it very much too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a month now and I am disappointed in the claimed up to 7 hour battery life. I am getting maybe 2 hours out of mine from using basic emails, spreadsheets and streaming Sirius. I'd be happy with 4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is amazing - Shanna from Geek Squad assisted with the transition to laptop from tower pc and she was amazing . Very helpful and knowledgeable- Most of all pleasant and courteous !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box laptop. I have purchased open boxes from Best Buy before and have never been disappointed.

    I would recommend this to a friend
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