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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,916 reviews
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on clearance. I would like to see a better exterior build quality. Felt a bit flimsy but it’s still a great value for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things is that I don't know much about computers, but for the work I've been doing so far, I think I made a good purchase since it has been very useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoops I put the review on my case for the laptop! But this laptop is very reliable it has many features such as using Spanish on screen. I really love this laptop. Best one I have had yet to date! Thanks HP and Best Buy your the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MikeM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided exceptional service and guidance to make my decision to purchase. They also walked me through the setup of the new laptop including adding data from my prior laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ernie K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in helping me pick out my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop for a short time. So far ..,, so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO backlit screen as advertised...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well BUT there is NO Backlit screen as advertised ! Makes me wonder if your other items are advertised properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE AND QUIALITY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE, EXCELLENT LIFE, LONG LASTING BATTERY, EXCELLENT PROGRAMS TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older PC, I am happy with both unit and GEEEK service to set the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, told others about best buy at Best Buy Harahan, LA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size keyboard. Big bright screen. easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like is the dark letter keyboard. It's hard to see the numbers and letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crew.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Play broke you can't fix it. Staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the computer for looking at social media, storing and managing photos and light use of microsoft office products and works great for all of that with a strong battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for it's configuration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed for a great price. Was ready quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Would have liked the screen to fold all the way back so it could be used like a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched a multitude of Laptops. Purchased this one for the great reviews, recommendations and ease of set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    key is everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, when it comes down to personal preference. It wasn't for me 100 percent. I enjoy the back lit keys. I also prefer a certain type of key style. Otherwise, this computer run fantastic. Graphics are wonderful, with fast start up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Excellent product 2. Perfect size 3. Very lightweight

    I would recommend this to a friend
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