Customer Ratings & Reviews

I've had it for six months, and the keys are already sticky.

Not completely satisfied with my purchas but.....I guess I expected a little more regarding quality

The battery is not working properly.it needs to be fixed

Some of my programs won’t work on this computer. Facebook doesn’t work. I don’t like windows 11.

I returned this computer. The specs were wrong; it doesn’t have backlit keyboard and battery barely lasts 2 hours. It has a cheap plastic casing and the keyboard only works sometimes.

The laptop is probably just fine. I took it back because the online specifications indicated that the unit had a backlit keyboard. It didn't. Deal killer for me.

I haven't had the laptop 30 days and it has taken a dump. It will no charge, power up and I may of lost everything. I am waiting on a box to send it to HP for repair. Not happy at all.

HP is known to make great quality PCs and Laptops, This device is no exception. First thing I should point out if you are reading my review is that this is not a gaming laptop. This is a everything else laptop. Perfect for work, students and anyone else that wants to be connected to the Internet while still having the processing power to do almost anything else, like surfing the web, checking emails, picture and video editing. Spread sheets and using AI programs etc. The specs on this laptop are the minimum anybody should be buying these days, there are cheaper laptops out there for sure, but they have lower specs as well. What you get here is not only quality, but you will be future proofing your investment. Some features include: Screen: 15.6 touch-screen FHD 1080p definition, very crisp very clear, and at 15.6 inches it is a pretty large size screen for a laptop. Processor: Intel i7 A very capable and somewhat high-end processor. Probably the most expensive and best component of this laptop. Very future proof and very capable. RAM: 16 GB SSD More than enough to run pretty much any application, program, or software. Enough RAM to future proof, your investment for a long time. And of course, all this comes in a solid state drive. Or SSD. They run faster, quieter, and more efficient than the old Hard Drives. Memory: 512 GB Not the most memory available, but still decent. You’ll be able to store a few high definition, movies programs and music, but that’s about it, you will most likely run out of memory if you do a lot of downloading. The thing is that you can buy additional memory pretty cheaply these days. Graphics: Intel Iris Xe A very entry-level graphics card. Will only be able to play very simple games, well like I mentioned earlier, this is not a gaming laptop. This graphics card should be good enough to run anything else that’s not considered a video game. For example, little handle basic video editing. Programs and software. Conclusion: A very fast, a very capable laptop, has all the connections you need like USB-A, USB-C, HDMI etc. It features Microsoft Copilot, which is an AI program to help you create projects, gives you advice, and overall makes things simpler. Comes with a HD Camera and Microphone, long lasting battery, HP claims it can go for 7hrs and 45 minutes. And Stereo Speakers :)

I generally like HPs; however, this computer has a lot of problems. Suddenly, a virus hijacked the Chrome browser to access Yahoo Mobile. I have only had the laptop for a couple of months, and it will not turn on.

There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

The trackpad is off-center to the letters on the keyboard so I'm constantly lining up my hands incorrectly and typing the wrong letters. Additionally, the speakers are on the bottom sending the sound into my lap.

i7 with a respectable 16 gb of RAM, which is important given the Iris Xe integrated graphics. Xe is much better than previous integrated graphics, but all integrated graphics processors borrow memory (hence the "integrated") unlike a dedicated GPU, so your RAM is your big limiting step. Ports: USB-A, USB-C, HDMI, and power jack This is my one and major gripe about this HP laptop. For a laptop with these specs on paper, 15.6" screen, i7 CPU, 16GB RAM, and 512 GB SSD - this is a slam dunk for a solid productivity laptop, especially with the full size HDMI port. But then, they made the USB-C data transfer only, meaning you can't charge the laptop via the USB-C. In 2025, this makes no sense to me, as every device manufacturer has been consolidating their ports. Touchscreen matters to some, not to me at all. The OCD in me cringes every time I think about tapping on my screen, and I would personally be wiping off the screen repetitively. But for creative types, or even for simple touch features akin to phones (zoom in/out), touchscreen is a nice quality of life upgrade from using the touchpad. Battery life is mid, lasting me only about 5 hours using light video play and mostly Word and Excel use unplugged. I get the form factor is slim, limiting the battery capacity, but again, no dedicated GPU so it was a bit disappointing to me. Overall thoughts: very solid specs for a productivity use laptop, and pleasant surprise that the Iris Xe graphics can handle most of my Steam library. Not being able to use my USB-C cable to charge this laptop and limit the amount of extra stuff I need to carry in my bag was disappointing but not a dealbreaker for me. Worth it for the price

MY OLD COMPUTER DIDNT MAKE ME LOGIN TWO TIMES AND PUT IN MY KEYPASS TWO TIMES BEFORE LETTING ME WORK. THIS COMPUTER IS SUPER SLOW AT VERY THING i ASK IT TO DO. THE WOMEN THAT SOLD ME THIS COMPUTER SAID IT WAS AN UPGRADE ITS A DOWN GRADE IF YOU ASK ME. IF THAT WASNT MY ONLY MONEY I WOULD SALE IS CRAMP BACK YOU BEST BUY AND BUY A DIFFRENT COMPUTER WHAT A RIP OFF

The 1 star is for bestbuy. They sent me the wrong model and now i cant get a hold of anyone

No Keyboard Backlights. Touchscreen not useful. I looked elsewhere.

Pc is so loud fan noise is outrageous would not recommend

This computer was plastic and seemed cheap. I returned after opening the box.

PC is so nothing extraordinary, slow and not updating quickly

The HP 15-fd0127dx is an excellent laptop for your basic PC needs. The price is great for what you get. The device itself is very solid yet light and well made. I love the look, feel and finish. It also has all the ports most people need. 1 HDMI, 1 USB C 3.0, and 2 USB A 3.0, and 3.5 headphone, and mic input. The screen is an FHD full touch 15.6” IPS display with very nice graphics. Although not OLED it still looks great. The i7 processor is plenty fast, and combined with the 16gb of ram and 512gb SSD everything boots up very quick and runs with no lag at all. Able to open and run multiple tabs with no issues. It also has Microsoft Co-pilot AI as an assistant. Im still getting use to everything AI has to offer and so far I am very impressed. Looking forward to learning more and more of what it can do. Another nice feature it has is fast charging. It claims it can charge from 0-50% in 45 minutes, but I havent had to test that yet because the battery life lasts a solid day of moderate use. I do plan on upgrading the SSD to 1TB eventually. But for now the 512gb is enough. I am very happy with this laptop. It does all the basic stuff I need from a PC and does it well. If you are looking for a mid tier laptop this is a great choice.

Poor. Freezes when clicking on websites very often