Customer Ratings & Reviews

Poor. Freezes when clicking on websites very often

very expensive, not practicale, battery die out quickly.

This laptop gets the job done but not in any style. 16gb of ram, an i7, and 512GB hard drive means that most people that aren’t heavy gamers or 3d modelers will have a smooth experience. Integrated graphics means that games like Fortnite and other light games will run on here just fine, but if you want any more intensive games this isn’t the one for you. Now for someone like my kid that thinks Fortnite is the best game in the world; it has a full keyboard including a number pad, and good enough specs that I don’t have to worry about any school application he might need. This could be perfect for a student like that… besides the inability to write on the screen. It is a touch screen but doesn’t support pen input and it doesn’t fold all the way over, it is very much a laptop. So, if you are one to take notes on your laptop that involve handwriting this isn’t the laptop for you either. But if you type your notes this would be absolutely fine. The build quality leaves a bit to be desired. The description is that it comes from recycled plastic, and it feels plastic. It is decently light for it’s size which is nice, but it doesn’t feel solid, the outside easily compresses to the touch, much more than I would prefer. The keyboard feels mushy compared to other keyboards I’ve used. It does work and it’s not the worst, but it is far from the best. The ports selection is okay, it has HDMI, 2 USB As, and a single USB C. I wish it had a USB C on both sides like the USB A and I wish the USB C was capable of charging the laptop. It uses a proprietary charger, which can be nice, but I really like it when it can charge via the USB C ports as well, as USB C is much more universal. This one you must make sure you never forget your laptop charger. The screen is 1080p and decently bright, not amazing or anything to write home about but it gets the job done. Overall, I wouldn’t be afraid of this laptop if it fits the requirements you need spec wise, but I wouldn’t go out of my way to point anyone towards this laptop. It will get the job done. Pros: Specs are good (i7, 16GB ram, 512GB Hard drive) Smooth user experience Large screen Touch screen Full keyboard with number pad Cons: Keyboard is mushy for typing No USB C charging No pen support Outside shell isn’t as stiff as I’d prefer it to be.

The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.

Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

They sold me a wrong device. Chat people lied to me

Item was delivered to the wrong address and still being billed for it.

I wouldn't buy this laptop. We purchased and tried to set i t up after the return period and we cannot get the wifi to work. Save your money.

I have a gaming PC that I like, but it's a bit bulky for everyday office needs. I was looking for something that gives me a 15" class screen and an i7 processor with 16 GB of RAM and has a decent battery life. I stumbled upon the this HP with the right specs and so far it meets my productivity requirements. The processor is an i7-1355U. That's a 13th generation processor with 2 Performance Cores and 8 Efficiency cores. The 2 Performance Cores give double threads and the Efficiency Cores are single threaded, so you get 12 total threads of processing. The memory is 16 GB of DDR4-3200 RAM. This is where I was slightly disappointed. DDR4 isn't the newest or fastest. I was also looking this up and it doesn't seem like it's upgradeable. 16 GB is the max for this system. The storage is mediocre, 512 GB on an NVMe drive. Having done a quick speed test, it reads in the 3600 MB/sec range. I will likely replace this down the road to a more modern 2 TB version when prices come back down. Or I will have to carry a portable SSD. Battery life has impressed me. It's rated for just shy of 8 hours. So far in my testing, this is pretty accurate. My gaming PC would last me about 2 hours, it's rather bulky and the power supply is bulky as well. This HP is a breath of fresh air. I can easily carry it around and not have to concern myself with a battery for most of my day. I was also surprised at the charging brick. It's tiny compared to my gaming laptop's charger. This charger is rated for 45 watts while most of the other laptops I've dealt with have had minimum 60 watts. Ports on the HP laptop on the left side include a USB-A, HDMI, an audio jack and a USB-C. Disappointingly, while the USB-C is rated for superspeed, it isn't rated for power nor display out. For that you would need Thunderbolt and this laptop doesn't support it. I would like to get away from proprietary chargers and have a more generic USB-C charger like some of my other laptops, but this laptop doesn't support it. On the other side of this HP laptop is a USB-A and the barrel connector for power. The display is a 15.6" multi-touch display. It's a glossy screen with nice colors. Resolution is 1920x1080. It's sharp for FullHD. The brightness seems to be in the 300 nits range. It's powered by Intel Iris Xe onboard graphics. This is entry level graphics, which is fine for productivity, but you really can't expect AAA gaming with ultra settings. The trackpad is super smooth and is roughly 3"x5" so it's a decent size. They keyboard includes a numpad which I find important when doing productivity work. Although the keys are a little small. One thing I immediately found is that the texture of the keyboard keys are a little more coarse than I'm used to. It hasn't affected my typing ability, it's just something that felt a little off the first time I used it. The price is right where I expect an i7 PC to be at. For the price, this laptop might hint at cheaper materials, but under the hood, the specs are giving me confidence that I can throw my productivity apps at it with no problems, and even run a Virtual Machine.

I purchased this laptop 3 weeks ago and already the keyboard, the letters I use the most, are faded! I went back to Best Buy and they were not able to clean them.

very bad laptop only one speaker works and the second one no sound

Decreased the product price its too bad for me very very bad

Nice computer for work. It's fast but a little bare bones. It does not have a very long lived battery, but is light and charges quickly. BestBuy was great to work with. The computer went on sale the day after I bought it and BestBuy refunded the difference. It is much nicer buying locally than through a fly by night vendor on Amazon. The extra $20 at BestBuy is well worth the money.

I have a small woodworking shop that I have a CNC and the laptop that I had for use in that finally gave up the ghost, it was about 7 years old and I really needed to update it because it was lacking in speed and memory. The only reason I didn’t is because the CNC creates so much dust and I hated the thought of putting a new laptop in that environment. So I had the chance to receive this HP 15” Full HD touch screen and it is a HUGE improvement. The first thing that I did was my son and I built a “compartment” that houses the laptop and shields it from the dust. I must say that the best feature that I love about this upgrade is the fact that HP is a great company, I have had several HP computers in the past and I am well pleased w/ them as a company. But having the use of the touchscreen sure makes it easier when programming/inputing files to the CNC, and especially when it comes time to change the bits. It used to take a while on my old laptop, now I am done in minutes. I love the size and the weight of this HP laptop, and the graphics are phenomenal for what I need. The initial setup was simple, I made sure it was fully charged and after an update I was able to connect to our home wi-fi w/ out any issues. The software that I use to run the CNC took a little longer, but I think that was my fault, as my CNC machine is about 50 yds away from my home and I would have been better suited to install everything prior to putting this into the case we made for it. I have used it for 3 jobs, and they all went smoothly. I like this HP product and would recommend it.

This HP laptop offers a good overall experience but nothing that really stands out. The one thing about this laptop which is either good or bad depending on how you look at it, is what it’s made of. The body of it is made of plastic, specifically what HP says is ocean bound and post consumer plastic. I’m all for making things of recycled plastic and am definitely all for cleaning up the ocean, it’s just the plastic doesn’t feel all that durable . I guess I’m just so use to aluminum laptops, I just wish the plastic was a little more dense to add a more rigid feeling like aluminum. Spec wise the laptop will definitely make most people happy especially if you’re using this as a consumption device or as a work computer. The core i7 processor along with 16gb of ram handled all of my needs. WiFi 6 and Bluetooth 5.3 gives you a fast and reliable connection, that allows you to move around without having to worry about losing connection so easily to your router and devices. You get a front facing camera with a physical privacy filter which is nice. The biggest hardware drawback is that it has no backlit keyboard, this to me is a head scratcher at this price. With this HP you get a laptop that is more environmentally friendly with good specs but with some hardware compromises.

If you are familiar with HP products, the design and styling of this will feel right at home. It has a sleek professional design, fitting in well in any office setting. I also very much prefer the curved edges, I have another laptop that has 90° edges, and from a tactile perspective I am just not a fan. I feel the rounded edges are more elegant and professional. The shell is also nice because it's not as much of a fingerprint magnet as some of my other devices. It has two full size USB ports, which is so nice to have, as well as an HDMI port, a USBC Port, and a headphone jack. The webcam provides an excellent image, and can also be closed when not in use, which is great to have built in. As for performance, there are two elements to this. As far as being a good workhorse, this computer is great. Plenty of ram, and an i7 processor. By today's standards, the hard drive is getting to be a bit small, but it is half of a terabyte. Unless you are doing super high-end video editing or rendering, this can handle just about anything you throw at it. The flip side of performance on this, though, is that it's not a very portable machine in that I'm only getting 3 to 4 hours out of it with high usage. I am often on the go, and I need a system that can go all day with me, and this, unfortunately, is not that laptop. Laptop. However, again, it's great if it's mostly going to be plugged in.

This system does well for my daughter's schoolwork and general usage. Past that, I'm not sure where I would place it in recommendations. While it does have some decent specifications, it falls short in other areas for a system at this price point. The screen is indeed great looking with very responsive touch sensitivity with little to no lag. Videos pop in color and the framerates are smooth if using for cloud gaming. Speakers are good enough if at home with minimal noise, but past that, mid-level sound with average performance at best. I will note that voices do ring fairly clear. Those frequencies get a nod. Battery life is slightly below average. On a full charge, with basic, non-demanding usage, I'm getting 3-4.5 hours before needing to charge, and that is on the balanced setting. With anything labor intensive, I'd be pushing 3. While the screen is beautiful, I see no other reason to have such limited power. Regardless of battery, the performance lives up to the i7. Thus far, I haven't had any slowdowns or crashes and the tasks I have applied have been uninterrupted. Alos the heat dissipation hasn't been an issue. While using in my lap, the comfort level hasn't been an issue. No backlit keys. Minor, but a sore spot for my taste on any machine above $500. Camera is no frills. Top resolution for video is 720P, and still photos is under 1MP. Works for basic calls, but don't look to do any optimized streaming. The build of the machine is a mixed bag. The keys have a great tactile sound and feel. Very springy with a satisfying click on each tap, yet the machine itself feels as though one slip, and it's falling apart. The shelled plastic does not feel very sturdy, and I would caution using this as a "run-and-gun" laptop as I wouldn't trust the durability. This leads me to my ultimate issue, and where I would have trouble recommending to anyone with my stature. When using the laptop in my lap, there arises an issue where if I rest my wrist on the "wrist rest" area, the pressure causes the bottom of the laptop to compress, and the trackpad will stop clicking. At first, I just thought the machine only supported gestures tapping, but once my daughter and wife used, the ma chine, I realized it was directly correlated to my wrist pressure. It is sporadic depending on wrist angle, but very frustrating when trying to navigate swiftly, thus limiting the full useability of the machine. For that, I dropped a star and would only recommend on a specific basis. In summary, it is a basic machine that I would only recommend to very casual users who happen to exert light pressure on the wrist rest. Very specific, but that's what it is.

The HP 15.6" Laptop has great performance, and can easily handle any basic multi-tasking, or work/school related tasks. I have no issue running multiple spreadsheets, browser tabs, and productivity apps at the same time. The laptop is light and quiet, and the screen is good for the price range. The sound quality is decent, and enjoying movies or videos on this laptop is a good experience. The build quality is overall ok, but lacking at the price point in my opinion. When typing on the keyboard there is a large amount of flex, and the keys have a very interesting tactile feel but are somehow still very slippery. When typing there is a large amount of flex on the casing which hampers the typing experience, and when using the touchpad it is much worse and actually makes using the touchpad a pretty bad user experience. The battery life is great, especially for such a light laptop. I was able to watch several movies on a single charge, so this would be very sufficient for a cross country flight. Overall this laptop performs very well, keyboard and touchpad are the downsides.

This HP laptop has an overall nice user value to its quality and appearance. This has a spacious sized SSD while having a nice amount of RAM to support the WinOS and multiple application use. Setup is a breeze from out of the box to getting up and running with initial setup of the machine and signing into your Microsoft account. Like any new machine, there are initial updates that must be done to bring the machine fully current from OS updates, HP, and MS Office as a preinstalled application set on the system. The system is very responsive and show no signs of lag under heavy use and connects easily to an external display as an add-on or primary. The laptop overall stays fairly cool and does warm up a bit under heavy use. This is expected with how light and thin the machine is. Overall, the machine would be a good investment for those looking for something to use every day for school, design, business use, and normal use. You can accomplish some light gaming on this system also, for those that like to game.

This is a replacement for my laptop that just broke down. I am a fan of HP laptops anytime. The set up was seamless, got it set up using my old laptop and all my docs were downloaded fast. The speed is amazing and I love the user friendly touchscreen. You can’t go wrong with HP laptop.