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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,916 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this laptop for my daughter at college and it seems to be working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the money. No complaints so far. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product to use. The descriptions show that it has a backlit keyboard but it does not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comments at this time. The laptop replaced my Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally, a good product would buy again and I'd recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hungry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop with great speed but understanding the workings of Microsoft’s operating platform is hard for me to maneuver

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Heating issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not good ,it’s over heated can’t use ,I want return the item but Bestbuy return policy nit allowed to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another HP Hreally good value does everything I need to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything u need in a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent, phenomenal device.. from the processor to the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer. All the specs are perfect for me and what I need to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Value for money. Good for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Audio mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on the laptop are on the bottom of the laptop and the fidelity and level of the volume is mediocre, but I like the performance of the laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely very satisfied and happy with my computer purchase. Regards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for personal and quick use and its easy set up to connect work related things would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has long lasting battery life good for remote working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good love it does what I need it to so far it is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I just think that you should have employees trained to be able to assist customers that are not tech savvy. The person was good, but he had to keep asking other employees for assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent reliable computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable great computer bought 2 one for me and one for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer, very fast. Love it will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLapTop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When shopping for a computer for my daughter for college, this HP stood out meeting the requirements for her college with great memory.

    I would recommend this to a friend
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