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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,916 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took no time at all to set up. The laptop is a good size and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this touch screen laptop. I love that the numbers are also on the side. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top - Internet set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the suggestion to select this lap top and the help I received from the Total Membership staff to get me up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop for remote work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick loading times, perfectly suits my needs for working at home and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and great product. I am very satisfied with my purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of keyboard is strange. It feels very light. This will work for now. This laptop is good depends on how much work you would need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new laptop! It has more functionality than my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and real fast. Priced right too. Great customer service on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it for that service. I got from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ibrahim K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome from trusted Best Buy. It is fast processing and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price/product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, really happy with the product, excellent condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to rate the actual product but there's so much I don't know about it. When I tried to set it up like my old laptop there were so many unanswered questions that I wasn't able to answer and had no one to ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new laptop. The service was great and the Geek Squad tech that assisted me was so kind and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop. Good relation between price quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the amount you spend on this. Very sleek and fantastic laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and pick up. Laptop is like new condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using the HP laptop. I like the option that you can type or touchscreen. So far so good in the first month of using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and help in getting it set up by the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAK2322ARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the clarity an can navigate thru system with ease.

    I would recommend this to a friend
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