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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,916 reviews
  • Rated 5 out of 5 stars

    Great Deal with exceptional customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal! The best part was the customer service was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mackie Rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mackie is a gem! He's incredibly helpful and honest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 15.6" laptop was an excellent buy at a great price. Have always trusted both HP and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality. Good price on a touch screen with a Core processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn around time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with my purchase from Best Buy. I placed my order and it arrived the next day by a very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lap top. And at a great price! Will be excellent for the kids college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with service at store and his help Would recommend this store for computer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp computer laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very responsive and easy to use comes on fast and boots up fast and i had good service from best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the help that I got at Best Buy. SO far everything seems fine and I am enjoying my new HP laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP best brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64GB high-bandwidth DDR4 RAM to smoothly run multiple applications and browser tabs all at once; 2TB PCIe NVMe M.2 Solid State Drive allows to fast bootup and data transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renee’s computer experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with buying and then transferring all of my data from my old computer to my new one! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lil gift for my niece!♥️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves her new computer! She was recently accepted into the Masters program in college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Transferring files from my older system was a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great price & very helpful staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very well its response is awsome For the price you cant go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop. My previous pne was an HP. I have gotten good service and long use with my HPs. I am quite satisfied !!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but the battery life sucks and should be better considering the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is honestly not good. Everything else runs and operates as it should and the price is great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the newness I do wish it folded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent place to buy what you are looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, everyone was friendly and professional. They helped me find what I was looking for. Recommended. Everything is of quality.

    I would recommend this to a friend