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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,916 reviews
  • Rated 5 out of 5 stars

    Home Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Typical HP. Quality is great. HP never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for "Senior" customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been my go to for dependable computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WWW HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for price and value. It is easy to use and has great down load speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except keyboard quality every feature looks good and appearances should improve better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Senior Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Easily set up!! Hubby is extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great so far, have not had any problems yet. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Healthcare professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at this Best Buy was top notch. The sales person was very attentive to our needs & helpful. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sales

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the laptop . Great so far. Just brought a cooling board for laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good price and has a very good response time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good mid-price computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mid-range price computer. Keyboard is a little rubbery and the location of the On/Off button doesn't make sense. Otherwise all good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop, and I got it at a great price. I later bought two more for the office staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PUROPSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend students who needs a computer for school purpose or even start their own business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small business computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I would recommend this purchase and plan to another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little old lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, now if I can figure out how to operate. Getting use to new computer at 80 is overwhelming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch-screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for junior high school student. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But charger is to hot during charging. Laptop is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and and easy to work thanks to my Greek guy. Check the date and 1:40 time. He was great at showing me and training me.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic PC! Fast operating speed and easy to use. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very good service from representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mamiofsix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop I’ve had so far. It’s easy to set up and use. My Husband and I have no complaints.

    I would recommend this to a friend