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Customer Ratings & Reviews

$638.99
Save $161
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1916 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,916 reviews
  • Rated 4 out of 5 stars

    ky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sharp graphics and neat designed for every beginner to own. However, it’s little more expensive than the comparable Dell’s which even carries more storage although 2024 year model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Let the fun begin.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandchildren love this TV… Have created a special place to watch. Easy to use remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Novice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning to. Navigate on it. Good deal on this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop especially for the sale price. It does everything I need in a laptop, good battery life. I would recommend it for general use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to read key board

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the key board is grey on grey and hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine, although they could lower the prices a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Betty's review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly the right computer for me. Thanks to Kass and then Ed for guiding me to look at it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the computer I needed. I got this computer for school and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for office work don’t expect to play even low end games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graduation gift. Will be used throughout his college adventure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for the price. I’ve been very happy with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop at a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except for the full HD screen, this laptop checks all boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy set up. Quick, my profiles all came over from my last laptop when I signed into it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and just right size for college student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was received fast and in perfect condition. Exactly what I was needing. Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer- I like having the number keypad on the right side of the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touchscreen it is very responsive and a lot you can do too make it feel like yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest new laptop user EVER!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop, love Best Buy sales person and love love love the Geek Squad. They have all been amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome power. It was exactly what I was looking for. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need. Customer service terrific!

    I would recommend this to a friend
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