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Customer reviews

Rating 4.7 out of 5 stars with 2058 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,058 reviews
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Happy Gal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP-15.6 Full HD Touch-Screen Laptop is all what I expected it to be. Wonderful!! I love the touch screen. It's great to be able to play around with the screen. Great amount of Memory to use for my home based business. I enjoy the ease in which I can navigate all the programs and tools so easily. It didn't take long to get used to operating this wonderful machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what I expected. Nice display and fast and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    My New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really Love it, is really fast and the touchscreen give us more facility to look for something or create things, is not heavy at all, is just perfect for the job

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for a few weeks now, and I'm extremely satisfied with its performance. It's fast, boots up in seconds, and handles multitasking with ease. The display is bright and clear, perfect for both work and streaming. Battery life is impressive too – it easily lasts a full day on a single charge. The build quality feels premium, and the keyboard is very comfortable for long typing sessions. I also appreciate the lightweight design, which makes it super portable. Overall, this laptop exceeded my expectations. Whether you're a student, a professional, or just need a reliable computer for everyday use, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    light and strong

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is quite lightweight, the quality of its screen is excellent, its price is quite affordable, and the quality of its structure is superior to what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently completed a few purchases at your store and wanted to take a moment to recognize three employees who provided outstanding customer service. When I first came in to purchase a computer, I did not have the knowledge I needed to make the right decision. CJ was extremely helpful in explaining the different options available and clearly outlined why the computer I ultimately chose would best meet my needs. His patience and knowledge made the process much easier and gave me confidence that I was making the right purchase. When I arrived to pick up my computer from the Geek Squad's programming update I needed to purchase a HDMI cable for the computer and was assisted by Braeden. He immediately noticed that I had selected the wrong cable and took the time to explain the difference and help me get the correct one. Braden went above and beyond by walking me over to the Geek Squad table and proceeded to go through my new computer with me and added the new software CJ suggested I have installed.His willingness to help and his excellent service made a huge difference in making me feel comfortable with my purchase. While waiting for my appointment , I talked with Kenneth about a dishwasher I was considering purchasing.After we talked, I followed his suggestion and purchased a different dishwasher that would exceed my requirements. Both CJ, Braeden and Kennth were professional, knowledgeable, and extremely helpful. Their customer service is a great reflection on your store, and I wanted to make sure they received the recognition they deserve

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    HP 15.6” Full HD Touch Laptop (Intel Core i7)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop delivers fast performance and a responsive touchscreen. The Full HD display looks sharp, and multitasking is smooth with the Intel i7 processor. Ideal for work, school, and everyday use. A solid balance of power, design, and reliabilit

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent computer highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my twins for college. Excellent screen display. Fast processor as it loads things quickly. They are able to do all their homework, stream & watch movies on it and play music as well. They are able to to look at their class schedules as well as it having a touchscreen to make it super easy to do things on it. This is an excellent computer and everything they need to start their first year at college with! Battery life is long lasting as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of operations, screen color , weight fast processor

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Happy With This Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for the price. There are others in a higher price range, but I went with this one as I took advantage of the Labor Day sale. I use it for work, and I have to say, I got my monies worth. The computer has great image resolution and speed. It has all I need to be able to operate. It also has a slim build and design which looks good to the eye. It is slim and not bulky, all around a good buy. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptotp CoreI7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course! Here’s the English translation of your 50-word review: > This product exceeded my expectations. Its performance is fast, the design is modern, and the battery lasts a long time. It’s perfect for both studying and working. The screen has excellent resolution and vibrant colors. Definitely an excellent purchase. I totally recommend it. ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    my new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL! Easy to use. Love the big key size, the large screen and touch screen features. Navigation is easy (my previous was Windows 8.1)! I do not like that the Word and Excel I purchased several years ago could not be transferred to this computer. Not fair to have to subscribe now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 4 out of 5 stars

    Good value and dependable performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for about one month now, and overall it has been very good. The performance is smooth, the screen is clear, and it handles my daily tasks without any issues. I haven’t experienced any errors, crashes, or technical problems since I started using it. So far, it has been reliable and meets my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a month now and I'm very happy with the speed and performance. I feel it's a great value for the money. Good mid range PC for the money. Wish it had a backlit keyboard but you can't have everything for $500

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Filled a Need but also a major upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff wasn't very knowledgeable. Laptop works fine. I was kind of forced into this purchase as my current unit (9 year old HP) finally bit the dust. This HP is much faster with a better feeling keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very bright, keyboard is very large and spacious to type. Fast charging and battery takes long to run out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It’s the best laptop I’ve ever had. Super fast, the only issue is the battery doesn’t last long.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    More for the given price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, charming , high speed laptop with desirable touch screen. Will definitively recommend this laptop to others. I am in IT professional and this laptop has been working out great for my personnel and professional usage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Full HD Touch Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer is easy to use, and easy to set up. The touch screen is also good. One of the better laptops to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Powerful Performance in a Sleek 15.6'' Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" laptop delivers smooth, fast performance thanks to its Intel i7 processor, 16GB RAM, and 512GB SSD. Multitasking feels effortless, and apps load almost instantly. A crisp Full HD display rounds it out as a solid choice for work, study, or everyday use.

    I would recommend this to a friend