Customer Ratings & Reviews

Pc is so loud fan noise is outrageous would not recommend

very expensive, not practicale, battery die out quickly.

The 1 star is for bestbuy. They sent me the wrong model and now i cant get a hold of anyone

PC is so nothing extraordinary, slow and not updating quickly

The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.

Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

I have a gaming PC that I like, but it's a bit bulky for everyday office needs. I was looking for something that gives me a 15" class screen and an i7 processor with 16 GB of RAM and has a decent battery life. I stumbled upon the this HP with the right specs and so far it meets my productivity requirements. The processor is an i7-1355U. That's a 13th generation processor with 2 Performance Cores and 8 Efficiency cores. The 2 Performance Cores give double threads and the Efficiency Cores are single threaded, so you get 12 total threads of processing. The memory is 16 GB of DDR4-3200 RAM. This is where I was slightly disappointed. DDR4 isn't the newest or fastest. I was also looking this up and it doesn't seem like it's upgradeable. 16 GB is the max for this system. The storage is mediocre, 512 GB on an NVMe drive. Having done a quick speed test, it reads in the 3600 MB/sec range. I will likely replace this down the road to a more modern 2 TB version when prices come back down. Or I will have to carry a portable SSD. Battery life has impressed me. It's rated for just shy of 8 hours. So far in my testing, this is pretty accurate. My gaming PC would last me about 2 hours, it's rather bulky and the power supply is bulky as well. This HP is a breath of fresh air. I can easily carry it around and not have to concern myself with a battery for most of my day. I was also surprised at the charging brick. It's tiny compared to my gaming laptop's charger. This charger is rated for 45 watts while most of the other laptops I've dealt with have had minimum 60 watts. Ports on the HP laptop on the left side include a USB-A, HDMI, an audio jack and a USB-C. Disappointingly, while the USB-C is rated for superspeed, it isn't rated for power nor display out. For that you would need Thunderbolt and this laptop doesn't support it. I would like to get away from proprietary chargers and have a more generic USB-C charger like some of my other laptops, but this laptop doesn't support it. On the other side of this HP laptop is a USB-A and the barrel connector for power. The display is a 15.6" multi-touch display. It's a glossy screen with nice colors. Resolution is 1920x1080. It's sharp for FullHD. The brightness seems to be in the 300 nits range. It's powered by Intel Iris Xe onboard graphics. This is entry level graphics, which is fine for productivity, but you really can't expect AAA gaming with ultra settings. The trackpad is super smooth and is roughly 3"x5" so it's a decent size. They keyboard includes a numpad which I find important when doing productivity work. Although the keys are a little small. One thing I immediately found is that the texture of the keyboard keys are a little more coarse than I'm used to. It hasn't affected my typing ability, it's just something that felt a little off the first time I used it. The price is right where I expect an i7 PC to be at. For the price, this laptop might hint at cheaper materials, but under the hood, the specs are giving me confidence that I can throw my productivity apps at it with no problems, and even run a Virtual Machine.

Poor. Freezes when clicking on websites very often

I wouldn't buy this laptop. We purchased and tried to set i t up after the return period and we cannot get the wifi to work. Save your money.

I purchased this laptop 3 weeks ago and already the keyboard, the letters I use the most, are faded! I went back to Best Buy and they were not able to clean them.

HP is known to make great quality PCs and Laptops, This device is no exception. First thing I should point out if you are reading my review is that this is not a gaming laptop. This is a everything else laptop. Perfect for work, students and anyone else that wants to be connected to the Internet while still having the processing power to do almost anything else, like surfing the web, checking emails, picture and video editing. Spread sheets and using AI programs etc. The specs on this laptop are the minimum anybody should be buying these days, there are cheaper laptops out there for sure, but they have lower specs as well. What you get here is not only quality, but you will be future proofing your investment. Some features include: Screen: 15.6 touch-screen FHD 1080p definition, very crisp very clear, and at 15.6 inches it is a pretty large size screen for a laptop. Processor: Intel i7 A very capable and somewhat high-end processor. Probably the most expensive and best component of this laptop. Very future proof and very capable. RAM: 16 GB SSD More than enough to run pretty much any application, program, or software. Enough RAM to future proof, your investment for a long time. And of course, all this comes in a solid state drive. Or SSD. They run faster, quieter, and more efficient than the old Hard Drives. Memory: 512 GB Not the most memory available, but still decent. You’ll be able to store a few high definition, movies programs and music, but that’s about it, you will most likely run out of memory if you do a lot of downloading. The thing is that you can buy additional memory pretty cheaply these days. Graphics: Intel Iris Xe A very entry-level graphics card. Will only be able to play very simple games, well like I mentioned earlier, this is not a gaming laptop. This graphics card should be good enough to run anything else that’s not considered a video game. For example, little handle basic video editing. Programs and software. Conclusion: A very fast, a very capable laptop, has all the connections you need like USB-A, USB-C, HDMI etc. It features Microsoft Copilot, which is an AI program to help you create projects, gives you advice, and overall makes things simpler. Comes with a HD Camera and Microphone, long lasting battery, HP claims it can go for 7hrs and 45 minutes. And Stereo Speakers :)

Item was delivered to the wrong address and still being billed for it.

There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

They sold me a wrong device. Chat people lied to me

very bad laptop only one speaker works and the second one no sound

i7 with a respectable 16 gb of RAM, which is important given the Iris Xe integrated graphics. Xe is much better than previous integrated graphics, but all integrated graphics processors borrow memory (hence the "integrated") unlike a dedicated GPU, so your RAM is your big limiting step. Ports: USB-A, USB-C, HDMI, and power jack This is my one and major gripe about this HP laptop. For a laptop with these specs on paper, 15.6" screen, i7 CPU, 16GB RAM, and 512 GB SSD - this is a slam dunk for a solid productivity laptop, especially with the full size HDMI port. But then, they made the USB-C data transfer only, meaning you can't charge the laptop via the USB-C. In 2025, this makes no sense to me, as every device manufacturer has been consolidating their ports. Touchscreen matters to some, not to me at all. The OCD in me cringes every time I think about tapping on my screen, and I would personally be wiping off the screen repetitively. But for creative types, or even for simple touch features akin to phones (zoom in/out), touchscreen is a nice quality of life upgrade from using the touchpad. Battery life is mid, lasting me only about 5 hours using light video play and mostly Word and Excel use unplugged. I get the form factor is slim, limiting the battery capacity, but again, no dedicated GPU so it was a bit disappointing to me. Overall thoughts: very solid specs for a productivity use laptop, and pleasant surprise that the Iris Xe graphics can handle most of my Steam library. Not being able to use my USB-C cable to charge this laptop and limit the amount of extra stuff I need to carry in my bag was disappointing but not a dealbreaker for me. Worth it for the price

Decreased the product price its too bad for me very very bad

I have a small woodworking shop that I have a CNC and the laptop that I had for use in that finally gave up the ghost, it was about 7 years old and I really needed to update it because it was lacking in speed and memory. The only reason I didn’t is because the CNC creates so much dust and I hated the thought of putting a new laptop in that environment. So I had the chance to receive this HP 15” Full HD touch screen and it is a HUGE improvement. The first thing that I did was my son and I built a “compartment” that houses the laptop and shields it from the dust. I must say that the best feature that I love about this upgrade is the fact that HP is a great company, I have had several HP computers in the past and I am well pleased w/ them as a company. But having the use of the touchscreen sure makes it easier when programming/inputing files to the CNC, and especially when it comes time to change the bits. It used to take a while on my old laptop, now I am done in minutes. I love the size and the weight of this HP laptop, and the graphics are phenomenal for what I need. The initial setup was simple, I made sure it was fully charged and after an update I was able to connect to our home wi-fi w/ out any issues. The software that I use to run the CNC took a little longer, but I think that was my fault, as my CNC machine is about 50 yds away from my home and I would have been better suited to install everything prior to putting this into the case we made for it. I have used it for 3 jobs, and they all went smoothly. I like this HP product and would recommend it.

Nice computer for work. It's fast but a little bare bones. It does not have a very long lived battery, but is light and charges quickly. BestBuy was great to work with. The computer went on sale the day after I bought it and BestBuy refunded the difference. It is much nicer buying locally than through a fly by night vendor on Amazon. The extra $20 at BestBuy is well worth the money.

If you are familiar with HP products, the design and styling of this will feel right at home. It has a sleek professional design, fitting in well in any office setting. I also very much prefer the curved edges, I have another laptop that has 90° edges, and from a tactile perspective I am just not a fan. I feel the rounded edges are more elegant and professional. The shell is also nice because it's not as much of a fingerprint magnet as some of my other devices. It has two full size USB ports, which is so nice to have, as well as an HDMI port, a USBC Port, and a headphone jack. The webcam provides an excellent image, and can also be closed when not in use, which is great to have built in. As for performance, there are two elements to this. As far as being a good workhorse, this computer is great. Plenty of ram, and an i7 processor. By today's standards, the hard drive is getting to be a bit small, but it is half of a terabyte. Unless you are doing super high-end video editing or rendering, this can handle just about anything you throw at it. The flip side of performance on this, though, is that it's not a very portable machine in that I'm only getting 3 to 4 hours out of it with high usage. I am often on the go, and I need a system that can go all day with me, and this, unfortunately, is not that laptop. Laptop. However, again, it's great if it's mostly going to be plugged in.