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Customer reviews

Rating 4.7 out of 5 stars with 2118 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's overall performance, particularly its impressive processor speed, visuals, and portability. They also appreciate the responsive touchscreen, generous screen size, lightweight design, and good overall aesthetic. However, some customers express concerns regarding its battery life, which they find to be very low. Additionally, a few users noted issues with heat dissipation and limited connectivity options, especially concerning docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,118 reviews
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used PowerBooks and MacBooks almost exclusively since 2001 This is my first window notebook in a long while. I'm surprise how quick and easy to use this HP has been, love the touchscreen. I am really looking forward to see what it is able to do better then my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, efficient processor with touchscreen. Wi-Fi level is perfect.Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOULD RECOMMEND!! REALLY FAST COMPUTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came brand new like I was promised, works in every condition. No scratches visible and was delivered really fast. The computer itself is really good, it’s able to run many games and programs. The battery life lasted longer than I expected and the overall display looked beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP i7 computer is very good. It has worked really well for me and it’s super fast. I haven’t had any problems with it so far, and it runs smoothly even when I have multiple things open. I definitely recommend it because it’s reliable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Rugged laptop for intense travel and field work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, heavy duty, road warrior laptop. I work remotely daily, and this thing is a beast! I love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Big screen, lots of memory and very convenient! The price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesmen at bestbuy was young, but he was very professional, clean, and honest. He was a finance major and not computer gaming person, but he knew alot about computers. I told him what I was looking for and my budget and he showed me three options. This computer was by far the best option for the buck. It works great for my small business. I am really happy with the entire process.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop overall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing laptop the battery life is amazing I tend to forget about it and leave it on sleep mode for the week and use during the weekend for homework and I only need to charge it for three hours plus it’s pretty convenient to have a touch screen though I don’t use it as much as I’m used to typing and using the mouse pad in the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good performance and value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a few days now and it works really well. The performance is smooth, startup is fast, and the display quality is very clear. It’s lightweight and easy to carry, which makes it perfect for daily work and browsing. Battery life is decent and overall it feels like a good value for the price. Happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a promotional price but honestly would still have been very happy to pay the MSRP. I'm not a power user but I play a decent amount of PC games and have to give frequent presentations. My only complaints are that the onboard camera and audio aren't great but those can be easily supplemented. And the battery is average but nothing special.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 5 out of 5 stars

    HP - Laptop with 15.6" Full HD Touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC, with a very fast interface and a touch screen, which speeds up the work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my new screen touch laptop! The responsiveness is insane - it's like a dream to swipe, tap, and pinch my way through apps and documents. The display is stunning, with vibrant colors and crystal-clear clarity. Whether I'm working or binge-watching my fave shows, this laptop delivers. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I bought an excellent laptop for what I needed; it has good hardware specifications and it's also very nice-looking. HP never fails; it's my favorite brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily a well balanced laptop. Price, performance, storage. Extremely happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I just bought it two month ago and haven’t had any problems. It girl all my class work and retains everything. Also, it’s very strong to hold all my coding in python for my engineering class. I am a freshman in college and have not doubt that it will get me thoroughly high school experience. Thanks you to the best but clerk that help me get the best deals an protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and well balanced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well for all our needs, college work, gaming, and streaming for the kids. Light weight and great battery life. Never going back to Apple again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop at a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and I bought it during an offer period which allowed me to get it a cheaper price. I am happy with my purchase and best buy does provide very good price for good quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Performance and Design – A Top-Tier Co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer delivers exceptional performance and reliability, making it an excellent choice for both professional and personal use. Its high-speed processing capabilities, sleek design, and user-friendly interface contribute to an overall outstanding user experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Team work makes the dream work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is beyond very polite so appreciate it! This is why I keep coming back to Best Buy and not order on Amazon. I spoke to the customer service and he immediately knew what I wanted. Explained to him though and he directing to the right computer. I didn’t even have to look at another one. It was perfect. this is going to be used greatly for my nonprofit dog business.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Top product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good for office school and business purpose . A touch screen with careful design at boarders for protection . Multi use laptop and its been very useful windows appliance

    I would recommend this to a friend