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Customer Ratings & Reviews

$678.00
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Customer reviews

Rating 4.7 out of 5 stars with 2079 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,079 reviews
  • Rated 4 out of 5 stars

    Wish the battery was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing! Did my college work on it, unfortunately the battery is very fast to die. I have to keep it plugged in at all times, overall good for at home work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and sound, it was a perfect gift for my boy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Labtop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent labtop for school work and everyday activities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase honestly it’s an amazing laptop only problem i have is the battery life and the cooling. it gets hot quick and takes a minute to cool down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, so much better than my chromebook!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop that is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer expert, but this was easy to set up. It is so much faster than my old one. I really like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs HOT and battery life is extremely SHORT, very disappointed. Definitely regretting this purchase!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great! The touchscreen is amazing when scrolling through feed. Great purchase, and the customer service we got at the store was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up well by the Geek Squad. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great specs at a great Member price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this Member deal and had to have it! Great specs for everyday computing and some light gaming. Great display for movie watching although it will reflect glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. The battery timing and speed is really good. And I like the color. And size too.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice unit, really like that it has numbers key pad on the right side like a desk top key board, much easier to use than hunt for numbers in top row. The darker keys are better too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop completely meets my needs, which are minimal. Very easy for a novice to set it up, and get all the software loaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, use, just what I needed. Screen size works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well , does everything i need,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot in 30 mins running. Not too much dock connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Good support by Bestby team. Good customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP computer, laptop, and at a great price since it was on sale and had a great sales person

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased with HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is performing well for me. I have had previous pretty good luck with the HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for work as speed and ram are good and most importantly i love the touch screen .

    I would recommend this to a friend