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Customer Ratings & Reviews

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The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,138 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this productwouldhighlyrecommendeaseofuse

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to navigate. I'm enjoying it so far. It's perfect for what I need to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP in the past, and this was just as expected. Always a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a reasonable price. Was ready for pickup after ordered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality and speed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had this laptop for a few weeks now and it’s perfect for doing light school work. Battery life isn’t amazing but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Greek Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and and easy to work thanks to my Greek guy. Check the date and 1:40 time. He was great at showing me and training me.0

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with ease and quick processing of my order. Seamless, not one problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Touch Screen Laptio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Love HP products. Got it on sale which made it an even better deal. Easy to use touch screen. Wasn't sure if I would like the rought feel of the keys but they have grown on me. Over all exccellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well use it as my tuning laptop and it handles it well, really smooth and no lag on input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bang for Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid computer. It’s being used for undergraduate accounting classes primarily. Having the number pad and touch screen makes it really nice for doing most applications that we use in the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Relaced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if my laptops bit the dust and I needed to replace it. This was a nice machine and for well for what I needed at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid pc! Fast and dependable while also responsive. Not chopped full of bloated software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy with the laptop and with Windows 11. The service with Geek Squad setting up the laptop was great and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase online, to pickup at the store great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Touch Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features and the Best Buy support was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with service i received also this is a great product and would recommend to anyone looking for new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Perfect for homeschool. No problem setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a decent laptop. Performance is good enough for home activities. Coming from a Lenovo Thinkpad, touchpad here is a total downgrade. It reaches expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new HP laptop. It fits my needs perfectly! Being retired, its nice having a laptop to look things up and access my email instead of having to do everything on a cell phone. Glad I purchased it at Best Buy.

    I would recommend this to a friend