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Customer Ratings & Reviews

$678.00
Save $121.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1862 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,862 reviews
  • Pros mentioned:
    Overall performance, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    HP 15.6 touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the laptop once I fully learn how to maneuver through the screens, then I can enjoy it more. the problem is owner issues, not the product. I love the crisp clear screen, I love that its touch screen and definitely love the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this computer as a gift and am very happy with it. It is very easy to use and find more features all the time. The touchscreen is great and it is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and powerful. Reliable laptop only gripe would be the font on the keys themselves but thats a personal grievance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works superb. It is fast, has lots of memory and touchscreen works as described. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 3 out of 5 stars

    A Functional Replacement. But Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having recently purchased the HP Laptop 15-fd0127dx from Best Buy, my experience has been a mix of functionality and a touch of disappointment. My primary reason for this purchase was to replace my previous HP Envy x360, which unfortunately malfunctioned. While I hoped for a comparable quality level, it's clear that this model operates in a different league. What I Like (The Functional Aspects): * Solid Performance for Everyday Tasks: Equipped with the 13th Generation Intel Core i7 processor and 16GB of RAM, this laptop handles my daily computing needs quite well. Browse, document editing, and light multitasking are smooth and responsive. The 512GB SSD ensures quick boot-up times and application loading. * Clear Touchscreen Display: The 15.6-inch Full HD (1920 x 1080) touchscreen is bright enough for indoor use and offers good clarity. The touch functionality is responsive and convenient for quick interactions. * Decent Port Selection (with caveats): It offers a good array of USB-A and HDMI ports for connecting peripherals, which is essential for my workflow. * Privacy Shutter for Webcam: The inclusion of a physical privacy shutter for the 720p webcam is a welcome feature, providing peace of mind. Areas Where It Falls Short (The "Quality Gap"): * Build Quality and Materials: This is perhaps the most noticeable difference compared to my previous Envy x360. The 15-fd0127dx feels predominantly plastic, especially the keyboard base and bottom. While perfectly functional, it lacks the premium, solid feel of the aluminum chassis found on the Envy series. It doesn't inspire the same confidence in durability. * Lack of Backlit Keyboard: A significant downgrade for me is the absence of a backlit keyboard. This is a feature I heavily relied on for working in low-light conditions, and its omission is keenly felt. For a laptop in this price range, I expected this to be standard. * Limited USB-C Functionality: While it has a USB-C port, it's limited to data transfer only (5Gbps) and does not support video output (DisplayPort) or power delivery. This means I can't use it with a modern docking station or for single-cable charging, which was a convenience I enjoyed with my Envy. * Webcam Quality and Biometrics: The 720p webcam is passable for video calls but doesn't offer the crispness or advanced features (like Windows Hello facial recognition) that were present on my previous laptop or are common on higher-tier models. * Overall "Feel": Beyond the specific features, there's a general sense that this laptop is built to a more budget-conscious standard. The speakers are adequate but not as rich as those found in the Envy line, and the overall design feels less refined. Conclusion: The HP Laptop 15-fd0127dx is a perfectly functional computer for everyday tasks and a suitable replacement if you prioritize core performance at a reasonable price point. However, if you're transitioning from a higher-end model like the HP Envy x360, be prepared for a noticeable step down in perceived build quality, premium features like a backlit keyboard, and the versatility offered by a more robust USB-C port. While it gets the job done, it doesn't offer the same level of refinement or user experience I was accustomed to. I would recommend this laptop for students or users with basic computing needs who aren't looking for a premium feel or advanced features. For those seeking a truly comparable experience to an Envy, it might be worth investing in a higher-tier model.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Fast, easy to use right out of the box. Great bang for buck. Screen is clear HD and touch screen is very responsive. Perfect for work, streaming and schoolwork. No problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    It’s a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is nice, fast for what I need it for. The specs have a discrepancy in the listing that state there is a backlit keyboard — there is not. Outside of that — it does what it needs to. Very lightweight. Runs hot when it’s busy.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great Performance Laptop for Work and Daily Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this HP 15.6" Full HD Touch-Screen Laptop with the Intel Core i7 1355U processor, and I’m very impressed with its overall performance. The speed is excellent for multitasking, and the 16GB RAM handles work applications smoothly without lag. The display is clear and bright, and the touch screen is very responsive. Battery life lasts well for my daily tasks, and the 512GB SSD makes boot-up and file access extremely fast. Overall, it’s a reliable and fast laptop that’s perfect for both work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My Fovorite laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a powerhouse. The blazing-fast performance handles multitasking with ease, while the stunning display makes every detail pop. It’s incredibly lightweight yet durable, with a battery that actually lasts all day. If you need a reliable, premium machine for work or play, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what I use it for ( emails, internet, Word, Excel) Easy to use, fast, clear screen & perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this laptop, its light and easy to use, wish the battery life was a little longer but I don’t sit on the computer for very long so works for me, getting used to the touch screen but its fast and does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Touchscreen

    Rated 5 out of 5 stars

    Loving this Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has exceeded my expectations! It's fast, lightweight, and perfect for both work and everyday use. The touchscreen is a game-changer! It makes navigation so smooth and intuitive. The battery life is solid, and the display is clear and vibrant. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great product at a fair price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these laptops, one for each grandson. The setup was step-by-step and easy to follow. The screen images are clear and crisp, the speed of processing is fast, and it is light weight. I would consider purchasing another one if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works for me just fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to handle multiple open windows ok. I only use it for emails & home use so can't give a review on huge downloads for work purposes. Battery doesn't hold a charge very long for a new laptop but maybe none of them really do anyway. It works for me just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied with HP computer, very fast much better than the Dell that it replaced. The touch screen took a little getting use to. The only thing I wish it had is padded protective sleeve like the HP spectre x360 came with that I bought about 3 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping great product for exactly as expected I love it. It does get hot when I run a couple of programs so I do have it sitting on a fan pad but that happens with a lot of hp's or laptops when you run a lot of programs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Finally, a Laptop That Does It All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP for about two months now, and it's exceeded my expectations in almost every way. The i7 processor handles everything I throw at it — multitasking with dozens of Chrome tabs, video calls, spreadsheets, even some light photo editing — all without breaking a sweat. The 15.6" touchscreen display is crisp and responsive. Colors look great, and the Full HD resolution makes streaming and everyday work a pleasure. I didn't think I'd use the touchscreen much, but it's become surprisingly handy for scrolling and quick navigation. With 16GB of RAM and a 512GB SSD, boot times are fast and apps open almost instantly. Storage is generous enough for my needs, though power users who hoard files might want an external drive eventually. Build quality feels solid without being heavy, and the Natural Silver finish looks clean and professional. Battery life gets me through a full workday with moderate use, which is all I really ask for. If you're looking for a reliable, responsive everyday laptop that doesn't cut corners on performance, this one's a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves it. Super fast, Looks great and isn’t heavy. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop has worked well. I have used HP laptops in the past with little problems. It's easy use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Meets all my expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touchscreen screen! Perfect size, lightweight, and speed.

    I would recommend this to a friend
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