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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. The battery life and display are great.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop of the future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its touch screen is fantastic and its application and óperating system are incredible

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth to buy. Process speed as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY... THE BEST TECH STORE THERE IS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible experience at Best Buy in Jersey City! I walked in looking for a product and the staff greeted me with a smile, patiently and knowledgeably answering all my questions. I found exactly what I wanted, in perfect condition, and the purchasing process was super fast. Thank you for making my visit so enjoyable, I will definitely be back!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product disappointing staff support. I loved their price alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and selection, ideal for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and selection and then you add the extended warranty that you get with the best buy membership.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the computer I needed. I got this computer for school and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wolfman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and user friendly computer, HP has been around for a good while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer brand new runs smoothly with all software uploaded performjng well

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touchscreen it is very responsive and a lot you can do too make it feel like yours

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great graphics ans processing speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, small, compact and lightweight to carry around. I use it to edit videos from a drone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my HP laptop. Definitely glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the ease of this lap top for my small business speed is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Student use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not bulky. Good size for a college student

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite computer. I use it every day. I am a fan of HP computers and will always choose HP when selecting computers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as sold, fast and easy to navigate. Thinking of buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine, although they could lower the prices a little.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the fastest laptop i've ever had. Battery with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this HP!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Only need to use occasionally but does just what I need it to do and is very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this computer; it does everything I need. The graphics are clear and crisp and the colors vivid. Set up was easy and it came with a trial antivirus. The price was actually less than I was expecting to have to pay for this much memory. If I were a gamer, I might want more, but I'm not, so this is fitting my needs and wants very well.

    I would recommend this to a friend