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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine price was right and I had points as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop it is excellent for all of my printing and reading of my emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at good deal also best product happy to review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, lags a little but great use of my money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product! Would buy again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect labtop i just love it and so easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Brother Watching with Microsoft Azure & Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but traps you into the Microsoft Azure & Google verification schemes. Very difficult to just set a password on the machine and not be forced to use Authentication from Microsoft Azure & Google.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    HP Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. fast bootup nice keyboard. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    SteveM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clear screen. Quick setup and hopefully large memory.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    College Freshman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter. She is really enjoying the speed and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop and great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General use, Excel, Teams, emails. Good speed and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ny labtop. They need Mor antivirus. lab-tops are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best thing a girl could use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new labtop easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No issues so far. Quick process time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A excellent purchase I would recommend you get one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu daughter is having fun playing and doing homework

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is Great! This is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pc. Friendly keypad. Fast connections and

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Nice touch screen with lots of memory. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP makes good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. Previous laptop is a HP Pavillion that is 13 years old and still works like a new machine but it is not equipped to upgrade to Win 11. So when I finish getting everything moved over to this new machine, I will convert the old one to LINUX, and hope to get many more years of service out of it!

    I would recommend this to a friend