Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$678.00
Save $111
The comparable value is $789.00

Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,138 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good vslue

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price - good setup for basic music and photos .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touch screen Intel i7, 512GB SSD, 16GB Mem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet running, great graphics, a huge step-up from my old i5 Windows XP desktop!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brighton store was extremely helpful. Love my new jp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new HP laptop. It helps me to do my PowerPoint presentations and so much more. Lots of space especially for the workloads that I have to do. I will let my family know about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service is the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Hp Touch Screen Laptop and I appreciated the service technicians who transferred all my data over to the new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    HP-15.6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I asked for in a laptop. touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the HP that I purchased. Love the compute. Received it in a reasonable time frame, what else can I say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer - but was advertised wrong.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop - but it was advertised with a backlight keyboard which it does not have. I really wanted this feature since I work in low light situations a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Keyboard isn’t backlit but it gets the jobs done. It’s lightweight and travels easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen and lighted keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptop with lots of ram, storage and most of all speed. Touch screen with lighted keyboard is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with HP laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been ordering these for our employees for some time now and have never had an issue. Best bang for your buck. We used to use Microsoft Surface laptops but for around half the price you can't beat HP in my opinion. Plus they have multiple USB ports which much more convenient than having to rely on USB hubs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop is good.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Agent was very helpful in telling me about my options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-15.6 Laptop review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-15.6 Laptop is an excellent value at a fair price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6" Touch Screen Laptop - Intel Core i7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is replacing a Dell Inspiron and will be used for personal use at home. Typing on the keyboard now, it could have been built sturdier and adding a backlit keyboard would have been a great addition. The screen could have been built more sturdy as well, but all in all, this is a great computer for the price, currently $529 online.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    computer geek

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great processor and it's nice to have a touch screen. Good Ram and memory. Perfect for my extent of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    My laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what we need It has enough memory and the processor

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Darlene’s HP laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop on day one of setting it up, super easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard does not have a backlit keyboard like the specs indicated. Good for my use as a homeschooling Mom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DP Laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very similar to my prior laptop. 1 start up issue. Restart seems to have corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Representative

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my sales representative! She was knowledgeable! Very helpful in getting me my laptop!

    I would recommend this to a friend