Customer Ratings & Reviews

I loved my sales representative! She was knowledgeable! Very helpful in getting me my laptop!

Very happy. Solid buy at a good price. Fast, would buy again.

Excellent computer very good for your small business

Great laptop thus far, its only been a month but is working great! Love the upgrade to a touchsreen!

Easy-to-use and easy to install. Excellent product.

I needed a new laptop. this ocmputer meets my needs.

So far great It’s fast memory is super And Best Buy was great

Wonderful computer, does what I need for the price

this laptop has a lot of space for storage and it was a great reasonable price for the product

Great product and i m satisfied with the purchase.

Buyer Beware - This model 15-fd0127dx, does not have a backlit keyboard even though the specifications page on this website says it does. I bought two of these laptops on 8/17 for me and my wife and returned them 8/18 after spending hours setting one up only to find out through their chat and by googling that this model does not have a backlit keyboard, which we both needed. Their own Q/A page says it does not have a backlit keyboard so I'm very confused, is this false advertising or a mistake? The manager on duty when i returned them was nice and knowledgeable, and right away said nope they dont have a backlit keyboard, she offered alternatives but would not match any other comparable laptops price to this one with the same or better specs., I wanted what I initially paid for and what was advertised! I paid $549 each, she offered an alternative that had a little better specs but was priced at $899, I asked for that one at the $549 price and she refused, she said one day prior it was actually on sale for $629. I didnt want to pay any more than the $549 I initially paid but told her I would take two of those if she would match her sale price from the day before of the $629 and she said she could not do that, she suggested reach out to customer service and see what they could do. I will also add that she offered switching brands to Dell or Lenovo and helping me find one comparable, but would have to pay what ever price they were marked at, not willing to match the $549 price I paid. I am not willing to switch laptop brands I only want an HP brand laptop. I left very dissatisfied and disappointed. So if a backlit keyboard is important to you, do not buy this model.

Best laptop ever. Do the job, very fast, lots of memory

Great laptop for my business. Purchased extra to have on hand.

Product is excellent and Sales team are doing great service. Really Appreciated

Best product i ever had and i like the features of it. Too many options like touxh screen geaohuc cacxàa

user-friendly and value- for- money is what I appreciate in this product..

Fantastic computer. Well made and very fast for work and play.

I'm very happy with my HP laptop. I bought it to manage the accounting for the family business and it's incredibly efficient.

A bit large, when holding it in the corner, you can feel strain on the entire body of the laptop, but otherwise is a good, medium priced laptop to use.

Very good computer. My only complaint is that sometimes the trackpad clicks from the underside. Good other than that.