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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,138 reviews
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i I had a good deal when i bought my laptop. The agent who assisted me was fantastic and customer service oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaden knew his products and was great service. Love my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review HP - 15.6 HD Touch - Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer, the only problem is that the Intel processor is not Inter Core i7, It is Intel Core 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the new computer and how the Geek Squad helped transfer all the data from the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked it was slow and I had to return it because I was not spending that money on a crap labtop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my expectations it didn’t meet that . Sometimes it’s run so slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is geeat product and economic Nice recomended asulubtly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. The keyboard not being lit was mainly why. The battery didn't seem to last either. I got a different HP but haven't used it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am please with this product, i love it and would recommended to all my friends and family

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is limited. it seems to die fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great computer, Terribly Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, operating system BUT! Battery life is terrible. Maybe two hours then plug it in. My previous HP battery lasted 8 + hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop and the 10-key capability is what makes it absolutely perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school, I wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and affordable laptop to use for school and work. Bought for my little sister and she has had no issues with it at all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality For a Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work that doesn’t break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for regular personal use and Office use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All tecghnol;ogy is too exspensive. That said, this does what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best monitor , perfect for home or office , elegant and sharp image . I love it so much I bought 2 and I’m about to buy my 3 for office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Upgrade 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is completely different than my last one which I had since about 2018. A lot to relearn with this new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Windows 11 Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is more me than the computer. I'm so use to Windows 10 that I am having a hard time finding everything on this computer. It's just going to take a bit of time and working on it to adjust to it. I like how it types and that it has the number keys.

    I would recommend this to a friend