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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,138 reviews
  • Rated 5 out of 5 stars

    Laptop Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is a very good quality and well worth the sale price that we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good computer, very fast. Love it will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great discount from Bestbuy - Best value for Money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a reliable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop that should meet my demands. I have had a similar one in the past but with 8GB Memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Best Windows machine I have ever owned (could afford). Graphics are super...250 frames per second on an intense flight simulator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was as close to my old laptop and functionality, and does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.6" Full HD HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop. Love it. Highly recommend. Natural Silver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop i bought this as a gift for my niece she is so happy with laptop and its configurations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Amazing price and features, exactly what I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price; all the power, performance you need at an affordable price!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one but without backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good in this laptop except the backlit keyboard which is not available while it is shoung in configuration

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will Def use best buy again for their amazing deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some work to get underway.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting everything up and going was a bit of a chore but now all’s well. I bought this to have Windows 11, required for Turbotax.Takes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great CPU!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. A lot of upgrades compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for personal use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good on the performance.It is worth for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibrant1015

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I like the touch screen, the lightness of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things is that I don't know much about computers, but for the work I've been doing so far, I think I made a good purchase since it has been very useful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the computer for looking at social media, storing and managing photos and light use of microsoft office products and works great for all of that with a strong battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for lost laptop by BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a replacement for a laptop that was sent to Louisville for repair and it was lost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 with all the bells and whistles, whether wanted or not.

    I would recommend this to a friend