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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,138 reviews
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Value for money. Good for beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with both product and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with both product and price. I also chose the financing program and am happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new touch screen labtop, the kids can get all there school work done. Great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it that long but it's worked well so far. Wish it had more capability for peripheral attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my new laptop! Great price and love the capability!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, I find the screen a little smaller than I would normally prefer. I bought it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is too early to give a higher grade. I have had this laptop for less than a month. I have not utilized windows 11. I did have some issues in the beginning. They seem to be okay now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love to rate the actual product but there's so much I don't know about it. When I tried to set it up like my old laptop there were so many unanswered questions that I wasn't able to answer and had no one to ask.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for basic stuff, would recommend it if it’s your first ever computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for and was on sale for a good price. It is very similar to the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. Appreciate the geeks try to help you with questions. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been with me from day 1. Don't know how to use another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. I can recommend this one to purchase laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and perfect for going back to school with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, i will buy again, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this touch screen laptop. I love that the numbers are also on the side. Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP docking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fully work with my HP docking station, no power or monitors work, only usb.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, Hp is dependable. Good battery and display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlit keyboard as advertised, what a drag. Probably better return.

    I would recommend this to a friend