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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2138 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance, processor speed, and portability, often highlighting its great visuals and excellent mix of power. They also appreciate the touchscreen, screen size, and lightweight design. However, customers have expressed concerns regarding the battery life, which is often described as very low. Additionally, some users mentioned issues with heat dissipation and connectivity, particularly with docking stations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,138 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is decent, battery life isn’t the best but good for its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little old lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, now if I can figure out how to operate. Getting use to new computer at 80 is overwhelming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. High quality and strong. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new hp laptop. It was easy to set up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But charger is to hot during charging. Laptop is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP lap top is a great product and purchased at a great price. It has all the specs I required to run my programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Use Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Typical HP. Quality is great. HP never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bummer no DVD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, it remembered all of my stuff from my old computer. The only thing i didn't like is it has no DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast pickup and great customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was good but the screen was to small for me .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the newness I do wish it folded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sharp graphics and neat designed for every beginner to own. However, it’s little more expensive than the comparable Dell’s which even carries more storage although 2024 year model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for "Senior" customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been my go to for dependable computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great. It's super facts and easy to use. Will most definitely Get another one for my son

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP &Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered from the store and received my computer within the time promised. So far, I have enjoyed using it. It synchronized well with my phone and old laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 15.6"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good first laptop for my 14 year old son. Overall, a little bulky, and the screen is average in quality. Long battery life is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V.Dixon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchases. Needed more resources to maybe speed things up a little.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PUROPSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend students who needs a computer for school purpose or even start their own business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Senior Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Easily set up!! Hubby is extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and customer service. The laptop is user friendly and all specs were met with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except keyboard quality every feature looks good and appearances should improve better.

    I would recommend this to a friend