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Customer reviews

Rating 4.7 out of 5 stars with 2079 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,079 reviews
  • Rated 1 out of 5 stars

    DONT BUY THIS CRAMP COMPUTER IT DOESNT WORK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY OLD COMPUTER DIDNT MAKE ME LOGIN TWO TIMES AND PUT IN MY KEYPASS TWO TIMES BEFORE LETTING ME WORK. THIS COMPUTER IS SUPER SLOW AT VERY THING i ASK IT TO DO. THE WOMEN THAT SOLD ME THIS COMPUTER SAID IT WAS AN UPGRADE ITS A DOWN GRADE IF YOU ASK ME. IF THAT WASNT MY ONLY MONEY I WOULD SALE IS CRAMP BACK YOU BEST BUY AND BUY A DIFFRENT COMPUTER WHAT A RIP OFF

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was plastic and seemed cheap. I returned after opening the box.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    VERY sold mid-range budget computer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15-fd0127dx is a VERY solid mid-level budget laptop with specs suitable for all but the most resource-intensive applications such as those dealing with 3D graphics. This processor for this laptop is a 13th generation i7-1355U, running at 1700 Mhz with 10 cores. This is a small step up from the Intel 12th Generation Core i7 processor in an earlier version of the 15-fd0000 line, the 15-fd0107dx. The Microsoft PassMark rating for the processor is 16710.6, which is respectable at the 58th percentile. The PassMark ratings for the 16 GB memory and 512 GB SSD are very strong, at the 77th and 82 percentiles. Only the 3D graphics rating was below the 50th percentile (31st), and the overall PassMark rating was exactly at the midpoint, 50th percentile. Overall, a very solid computer at a reasonable price. I weighed the HP 15-fd0127dx with a postage scale and was surprised that this 15.6" screen laptop was not much heavier (3 lbs., 9.5 oz) than my 13" screen HP Spectre (3 lbs., 2 oz.). The Spectre has served me extremely well over the past five years, as have previous HP Envy and Spectre laptops I have owned. In my experience, HP laptops are real winners, which is why I did not hesitate to get the 15-fd0127dx. There are a half-dozen features of the 15-fd0127dx I am ambivalent about. 1. The laptop uses a Chicony a18-135p1b charger with a standard plug rather than charging through a USB-C port like my Spectre. This frees up a USB port, but also means I am totally dependent on the provided charger. I cannot, for example, use my Anker PD USB charger in a pinch. 2. I like the large keyboard with a number pad, but there is no backlighting. 3. The three USB ports are adequate, but two are A and only one is C; given that C is the new standard, it should have been two Cs and one A. Also, the C USB port is not a Thunderbolt port. 4. The SAMSUNG MZVL8512HELU-00BH1 512 GB SSD will probably be adequate for most users, but I actually replaced the SSD that came with my Spectre with a 1 TB SSD and have filled that drive to just over 512 GB. I will have to either refrain from copying my photos and videos to the new laptop or (more likely) replace the 512 GB drive with a 1 TB drive. 5. The HP 15-fd0127dx includes an HDMI connector, always useful when traveling for connecting the laptop to a large-screen TV in a hotel or Airbnb, but probably unnecessary in day-to-day work at home because the 15.6" screen is big and beautiful. 6. The HP True Vision HD camera is fine for things like video chat, but it is not IR, which means Windows Hello facial recognition is not available for logging in. Some users might question why this laptop is made of plastic and not aluminum like the Spectre line and why the hinge does not allow folding back the screen to use in tablet mode. If you want those features, you should buy a more expensive laptop. Honestly, unless you are extremely careless with the laptop, you will not break the hard plastic construction. And using a laptop this big as a tablet does not make much sense. The HP 15-fd0127dx may lack a few features, but that is understandable, given its low price, and I think that budget-minded users will be very happy with the features it does have and its excellent performance. I certainly am.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is the worst Laptop I have ever seen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive, not practicale, battery die out quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc is so loud fan noise is outrageous would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is so nothing extraordinary, slow and not updating quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 star is for bestbuy. They sent me the wrong model and now i cant get a hold of anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keypad/board is terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy this laptop. We purchased and tried to set i t up after the return period and we cannot get the wifi to work. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Evcccccccccccvccvc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor. Freezes when clicking on websites very often

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek and fast

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is known to make great quality PCs and Laptops, This device is no exception. First thing I should point out if you are reading my review is that this is not a gaming laptop. This is a everything else laptop. Perfect for work, students and anyone else that wants to be connected to the Internet while still having the processing power to do almost anything else, like surfing the web, checking emails, picture and video editing. Spread sheets and using AI programs etc. The specs on this laptop are the minimum anybody should be buying these days, there are cheaper laptops out there for sure, but they have lower specs as well. What you get here is not only quality, but you will be future proofing your investment. Some features include: Screen: 15.6 touch-screen FHD 1080p definition, very crisp very clear, and at 15.6 inches it is a pretty large size screen for a laptop. Processor: Intel i7 A very capable and somewhat high-end processor. Probably the most expensive and best component of this laptop. Very future proof and very capable. RAM: 16 GB SSD More than enough to run pretty much any application, program, or software. Enough RAM to future proof, your investment for a long time. And of course, all this comes in a solid state drive. Or SSD. They run faster, quieter, and more efficient than the old Hard Drives. Memory: 512 GB Not the most memory available, but still decent. You’ll be able to store a few high definition, movies programs and music, but that’s about it, you will most likely run out of memory if you do a lot of downloading. The thing is that you can buy additional memory pretty cheaply these days. Graphics: Intel Iris Xe A very entry-level graphics card. Will only be able to play very simple games, well like I mentioned earlier, this is not a gaming laptop. This graphics card should be good enough to run anything else that’s not considered a video game. For example, little handle basic video editing. Programs and software. Conclusion: A very fast, a very capable laptop, has all the connections you need like USB-A, USB-C, HDMI etc. It features Microsoft Copilot, which is an AI program to help you create projects, gives you advice, and overall makes things simpler. Comes with a HD Camera and Microphone, long lasting battery, HP claims it can go for 7hrs and 45 minutes. And Stereo Speakers :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dirty letters on keyboard that can't be cleaned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop 3 weeks ago and already the keyboard, the letters I use the most, are faded! I went back to Best Buy and they were not able to clean them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hope they're enjoying it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered to the wrong address and still being billed for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A good budget laptop that shows it is on a budget

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is certainly a lot to like about this HP laptop, but it is clearly a budget laptop that has some compromises. First the good. As stated in the description, this laptop is best suited for productivity applications and for that environment it excels. The Intel i7 processor, while not overly powerful, gets the job done quickly and efficiently at 5ghz speed, and the 16GB RAM means that apps and programs load quickly and can have multiple apps open at once. That's also good for some very basic gaming, although the graphics processor is pretty basic. The 1920x1080 screen is good, but not great. Detail is crisp, but the screen brightness, at only 300 nits, isn't great for very bright rooms or outside. 512GB storage capacity is the bare minimum these days. I do appreciate the fact that this laptop was made from recovered plastic that was recycled. This is also the reason for the gold rating of the EPEAT tool, which measure the environmental impact of the product. The keyboard is ok. It feels a bit "clickety clackity." Now for the bad, and for me these are deal breakers. HP really needs to get with the program and stop shipping laptops with a proprietary power supply tip and start using USB-C power supplies. Who wants to lug around a bulky charger when a simple USB-C charger (with enough watts) will do the job? The laptop does have one USB-C port, but it is not for charging, only for data. Second, battery life is pretty bad. With the screen at full brightness and streaming a 1080p youtube video, the laptop lasted approximately 4.5 hours before reaching 3% battery and shutting down. Of course that could be increased somewhat by lowering the screen brightness, but since the maximum brightness isn't all that bright it needs to stay at maximum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a wrong device. Chat people lied to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad laptop only one speaker works and the second one no sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decreased the product price its too bad for me very very bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Good Laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small woodworking shop that I have a CNC and the laptop that I had for use in that finally gave up the ghost, it was about 7 years old and I really needed to update it because it was lacking in speed and memory. The only reason I didn’t is because the CNC creates so much dust and I hated the thought of putting a new laptop in that environment. So I had the chance to receive this HP 15” Full HD touch screen and it is a HUGE improvement. The first thing that I did was my son and I built a “compartment” that houses the laptop and shields it from the dust. I must say that the best feature that I love about this upgrade is the fact that HP is a great company, I have had several HP computers in the past and I am well pleased w/ them as a company. But having the use of the touchscreen sure makes it easier when programming/inputing files to the CNC, and especially when it comes time to change the bits. It used to take a while on my old laptop, now I am done in minutes. I love the size and the weight of this HP laptop, and the graphics are phenomenal for what I need. The initial setup was simple, I made sure it was fully charged and after an update I was able to connect to our home wi-fi w/ out any issues. The software that I use to run the CNC took a little longer, but I think that was my fault, as my CNC machine is about 50 yds away from my home and I would have been better suited to install everything prior to putting this into the case we made for it. I have used it for 3 jobs, and they all went smoothly. I like this HP product and would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for work. It's fast but a little bare bones. It does not have a very long lived battery, but is light and charges quickly. BestBuy was great to work with. The computer went on sale the day after I bought it and BestBuy refunded the difference. It is much nicer buying locally than through a fly by night vendor on Amazon. The extra $20 at BestBuy is well worth the money.

    I would recommend this to a friend