Customer Ratings & Reviews

I did not receive my package, Bestbuy used a private delivery company of which the delivery driver left my package outside my apartment by 10pm without even knocking on door, ringing my doorbell or calling my phone of which I instructed to call me when he arrives, it was stolen and Bestbuy would not send me a replacement

I haven't had the laptop 30 days and it has taken a dump. It will no charge, power up and I may of lost everything. I am waiting on a box to send it to HP for repair. Not happy at all.

Some of my programs won’t work on this computer. Facebook doesn’t work. I don’t like windows 11.

I DONT OWN THIS PRODUCT HP - 15.6" Full HD Touch-Screen Laptop - Intel Core i7 1355U 2023 - 16GB Memory - 512GB SSD - Natural Silver

The web site advertised a back lit keyboard. I couldn’t get the keyboard to light up. Took it to the store to get help and I was told that the model does not have a backlit keyboard. I returned the lap and the last time I looked, the web site still shows a backlit keyboard.

Se a frizado tres veces el computador solo abriendo zoom y word

The laptop is probably just fine. I took it back because the online specifications indicated that the unit had a backlit keyboard. It didn't. Deal killer for me.

The trackpad is off-center to the letters on the keyboard so I'm constantly lining up my hands incorrectly and typing the wrong letters. Additionally, the speakers are on the bottom sending the sound into my lap.

I generally like HPs; however, this computer has a lot of problems. Suddenly, a virus hijacked the Chrome browser to access Yahoo Mobile. I have only had the laptop for a couple of months, and it will not turn on.

No Keyboard Backlights. Touchscreen not useful. I looked elsewhere.

So this is a interesting laptop. I would put it in the budget friendly category. Anyone should be happy to use this unless you are one of those picky keyboard people who need it to sound a certain way and click a certain way. It has decent brightness but don't go into it thinking about HDR content. If you don't have any vision problems you can get away with leaving the initial display settings alone. If not you might want to set the scale to 150%. Performance from the CPU and the integrated graphics is decent. Was able to play a FPS from 2017 on low settings and it was able to run it at 45fps. If full sized keyboards are your thing then you will like this one. 15.6 inch display is pretty good and makes this a good all around use laptop. Unless you need to have the fastest of everything then you are definitely in the wrong space looking at this. The battery life is decent and the wifi-6 and Bluetooth are handy. Shouldn't have any connectivity issues using this laptop. The lack of being able to charge using USB-C was probably a bad move. You are stuck using a traditional charger with the barrel plug. The cooling vents at the bottom are good for those new coolers that pull in air and blow directly on the bottom and creates a seal on the bottom of the unit that helps direct the cool air into the laptop. If you like a light laptop, you will like this one. Not heavy and very portable. It will fit into any bag. Would I recommend this to someone? Yes I would. HP has always made a decent product for the average user that as long as you take care of it, it will last a while. A upgrade to a larger drive would probably be in your future unless you are going to use a external drive which I would recommend.

MY OLD COMPUTER DIDNT MAKE ME LOGIN TWO TIMES AND PUT IN MY KEYPASS TWO TIMES BEFORE LETTING ME WORK. THIS COMPUTER IS SUPER SLOW AT VERY THING i ASK IT TO DO. THE WOMEN THAT SOLD ME THIS COMPUTER SAID IT WAS AN UPGRADE ITS A DOWN GRADE IF YOU ASK ME. IF THAT WASNT MY ONLY MONEY I WOULD SALE IS CRAMP BACK YOU BEST BUY AND BUY A DIFFRENT COMPUTER WHAT A RIP OFF

Had 2 of the same model, neither 1 holds a charge!!

This computer was plastic and seemed cheap. I returned after opening the box.

The HP 15-fd0127dx is a VERY solid mid-level budget laptop with specs suitable for all but the most resource-intensive applications such as those dealing with 3D graphics. This processor for this laptop is a 13th generation i7-1355U, running at 1700 Mhz with 10 cores. This is a small step up from the Intel 12th Generation Core i7 processor in an earlier version of the 15-fd0000 line, the 15-fd0107dx. The Microsoft PassMark rating for the processor is 16710.6, which is respectable at the 58th percentile. The PassMark ratings for the 16 GB memory and 512 GB SSD are very strong, at the 77th and 82 percentiles. Only the 3D graphics rating was below the 50th percentile (31st), and the overall PassMark rating was exactly at the midpoint, 50th percentile. Overall, a very solid computer at a reasonable price. I weighed the HP 15-fd0127dx with a postage scale and was surprised that this 15.6" screen laptop was not much heavier (3 lbs., 9.5 oz) than my 13" screen HP Spectre (3 lbs., 2 oz.). The Spectre has served me extremely well over the past five years, as have previous HP Envy and Spectre laptops I have owned. In my experience, HP laptops are real winners, which is why I did not hesitate to get the 15-fd0127dx. There are a half-dozen features of the 15-fd0127dx I am ambivalent about. 1. The laptop uses a Chicony a18-135p1b charger with a standard plug rather than charging through a USB-C port like my Spectre. This frees up a USB port, but also means I am totally dependent on the provided charger. I cannot, for example, use my Anker PD USB charger in a pinch. 2. I like the large keyboard with a number pad, but there is no backlighting. 3. The three USB ports are adequate, but two are A and only one is C; given that C is the new standard, it should have been two Cs and one A. Also, the C USB port is not a Thunderbolt port. 4. The SAMSUNG MZVL8512HELU-00BH1 512 GB SSD will probably be adequate for most users, but I actually replaced the SSD that came with my Spectre with a 1 TB SSD and have filled that drive to just over 512 GB. I will have to either refrain from copying my photos and videos to the new laptop or (more likely) replace the 512 GB drive with a 1 TB drive. 5. The HP 15-fd0127dx includes an HDMI connector, always useful when traveling for connecting the laptop to a large-screen TV in a hotel or Airbnb, but probably unnecessary in day-to-day work at home because the 15.6" screen is big and beautiful. 6. The HP True Vision HD camera is fine for things like video chat, but it is not IR, which means Windows Hello facial recognition is not available for logging in. Some users might question why this laptop is made of plastic and not aluminum like the Spectre line and why the hinge does not allow folding back the screen to use in tablet mode. If you want those features, you should buy a more expensive laptop. Honestly, unless you are extremely careless with the laptop, you will not break the hard plastic construction. And using a laptop this big as a tablet does not make much sense. The HP 15-fd0127dx may lack a few features, but that is understandable, given its low price, and I think that budget-minded users will be very happy with the features it does have and its excellent performance. I certainly am.

very expensive, not practicale, battery die out quickly.

PC is so nothing extraordinary, slow and not updating quickly

Do not buy this laptop!!!! I had to download drivers to make the keyboard function properly and after just 1 month of use, the commonly used letters/symbols are already wearing off.

Pc is so loud fan noise is outrageous would not recommend

The product is very bad. Is not good! Os very slow, I don't recomend it. The return time is 15 days, the product is very bad after this period, they don't gave me option dor return whe sell my bad product.