Customer Ratings & Reviews

Excellent Device to do my Job, thank you very much Best Buy.

Great laptop. I use it for school. I was told it will last me a long time. Happy woth my purchase.

All went really well please with my purchase will continue to buy from Best buy

Battery isnt the best but overall a great computer

I buy laptop for a gift for my father . The price was the best of other places

I'm not an expert with laptops, so take it for what it is worth. The body of the laptop seems a bit flimsy. I don't have much to compare it to, but you can twist the whole thing and it flexes pretty easily with little pressure. I don't think it effects performance, but might not be that durable if you live a rough and tumble life. I'd don't much like the action of the keyboard either. It has a real light and cheap feel to it. Maybe it is just personal preference, but I prefer a bit heavier and thicker feel to the keyboard action, if you know what I mean. The computing power seems adequate for what I do, which is not much, basic writing and some excel book keeping. I've watched a few movies on it, and the screen resolution is good. Internet seems a bit slow, but it is hard for me to determine if that is from the laptop or my internet service. I recommend the laptop with the caveat that I only use it for simple needs.

Does exactly what we needed it to do - be a reliable and working laptop for basic functions (internet browsing, document creation, etc)

We have multiple HP computers and laptops for our business and home!!

Nice product. Hence it is already new, hp always good in quality and performance, I have choose go only for this reason , best buy purchase is for staff and shop is good

This computer lags and the bottom left side of the mouse gets stuck. This computer is over priced for the it to have this many issues occurring.

This is the worst laptop I have ever purchased. I bought 2 of these, one for me and one for my spouse. We bought them solely for light gaming. Right out of the box, one of them would not work properly. That should have been a sign to return it, but I retried to set it up and things went smoothly. Then, just 7 months later, the power cord for one stopped working. For the other one, Windows was corrupted. These computers were supposed to enable our family to all play games (well, just the one game) together. Instead, they have been nothing but a headache. Save your money and energy and invest in a different computer. I would not recommend this one at all, not even for the price.