Customer Ratings & Reviews

I love it.. it is very light weight.. fast process..

So far so good, i like touchscreen and 16gb ram and size also

Great computer for doing school work, watching YouTube, and Microsoft applications. The processor makes the computer very responsive and it has plenty of memory for storing my photos and school assignments.

Good price on the laptop. I hooked up a wifi mouse. Took a few times to get the internal mouse to stop moving the pointer and closing menu windows. Works great now.

We bought this laptop computer for my husband. It is light, easy to carry, fast speed, touch screen, and has just the right amount of memory for his needs. We went to the store and bought it there. Every single employee of Best Buy is knowledgeable, helpful, and easy to understand for us older people! Thank you Best Buy. We love our new computer!

I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

Very happy with the purchase! I got a good deal on a trade-in and the PC itself was on sale. I've always like HP laptops and this one is no exception.

I love my laptop. I was doing a lot of research to find the perfect laptop for my personal use. I was looking for a smaller size because I didn’t want a heavy Bulky laptop, but the smaller laptop don’t come with a lot of memory. I decided on this one and it’s perfect. It’s not heavy, the battery last a long time. Overall best purchase I made.

Great laptop, it is fast, great battery life, clear display. Loving my new laptop!

A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

Use it for school work and it works perfectly. Overall just a good laptop to own in general

Very good product, I recommend it, it met my expectations.

This is really a great buy. I purchased for work. I can create lesson plans, beautiful documents and other information. I can do searches without disconnect issues. This is really a great inexpensive option. I love it.

I am having a best experience using this laptop owned by books run.

Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.

Good performance. Can handle heavy work. Made out of a good material that prevents it from from overheating

I love this computer. The touchscreen makes my work so easy.

Description says keyboard is backlit however it is not. To have a backlit keyboard was a deciding factor between this laptop and another. Very disappointed once we got it home for my son’s online high school.

Excellent fast computer, super complete with touch screen, I am satisfied, I recommend it, Great for work and school, battery lasts well

Excellent, perfect compute, go for home work good for school